Have a family subscription and my wife cannot get the Voice Assitant feature to show in her settings. Pandora has been enabled for microphone use (in iOS settings) but the feature still doesn't show in Pandora's Settings. How can you get it to show?
For anyone else having this issue, it appears that a successful voice search/voice recognition is required within the Pandora app before the settings item will appear.
Hi @kisonay thanks for posting.
Can you let me know the model of her iPhone and the Pandora version she's on?
I'll take a look.
It is an iPhone 8 Plus (iOS 13.3.1) with Pandora version 2004.2.1
Thanks for following up @kisonay.
I'm going to have someone from our User Support team contact you and follow up. They will be contacting you via your Pandora email. Please be on the look out for their email.
Thanks!
I'll be on the look out. Thank you!
Hi @kisonay - User Support just let me know they responded back to your email with steps on how to activate Voice Assist.
I'm going to post those instructions in community for anyone else that may have a similar problem.
Feel free to reach out if you have any other questions.
To enable Voice Assist:
The Pandora voice assistant feature will not be on by default.
To enable this feature:
To disable this feature:
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Enable the wake phrase "Hey Pandora" to give commands hands-free.
To enable the wake phrase:
Keep in mind that you'll only be able to control the Pandora app with hands-free voice commands if the app is in the foreground and your screen is not locked.
You might want to select Keep Screen On from your Voice Assistant settings in order to keep Pandora open while you're listening.
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Using the wake phrase, "Hey Pandora," you can say something like:
You can also manually activate Pandora's voice assistant when you search for content. Just look for the microphone icon once you tap on the Search bar.
Thanks, yes I'm still working with support. I've responded with some screens. We've followed these steps and voice assistant still does not show in Pandora's settings.
For anyone else having this issue, it appears that a successful voice search/voice recognition is required within the Pandora app before the settings item will appear.
Thanks for the follow up @kisonay! Enjoy the tunes. 🎧
Fast forward........ 2021.... You saved me! Thank you!
Glad to hear those steps helped, @traptsouls! 👍