Thanks for following up, @drdarsey.
Troubleshooting Suggestions:
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps once more - here are steps for both Chrome and Safari:
Chrome Troubleshooting
Safari Troubleshooting
Let me know how it goes.
Streaming Pandora in a Business Setting:
We appreciate you making Pandora a part of your business. Pandora is available and optimized for use in settings such as a business through Mood Media, with features like unlimited listening, no advertising, and a media player that can connect to your existing sound system. Pandora for Business also ensures that you have the proper licenses to play music in your public setting. Due to the terms of our music licenses, the consumer version of the Pandora service (including Pandora Plus and Pandora Premium) can only legally be used to play music in a personal and private setting. Businesses, including non-profit or tax exempt organizations, must all have the proper licenses to play music, which also fairly compensates artists, authors, composers, publishers and other rights holders. Use of Pandora in a commercial setting is available only via hardware sold by Mood Media. To learn more or sign up, please click here.
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