About AdamPandora

AdamPandora · ‎04-09-2023

@JessieLynn34 I moved your post over to this existing thread: More music from around the world We're currently working hard to build up our international music collection. We began this major effort by releasing thousands of Latin, Brazilian, Hawaiian, Celtic, Cajun and Zydeco songs onto Pandora and we are adding music to these genres continually. A while ago, we also expanded the Music Genome Project to include thousands of Indian and African songs. You can check out what we've got so far here. If you have any specific requests for music you'd like to see added to Pandora, you can add those to our Music Suggestions thread. Thanks for being a part of the Community!

AdamPandora · ‎04-09-2023

@SilverFish I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎04-09-2023

@tennis811 I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎04-09-2023

@melanatedseeker Nice to see you around the Community. Option between rated r and clean versions: I do see you've posted on this existing feature request already: Feature Request: Option to block all clean or explicit content If you would like to listen to an explicit song or album on-demand, we do offer a solution through Premium subscriptions and complimentary sessions of Premium. This service combines our industry leading radio service with on-demand listening. Explicit tracks will be labeled with a red E - see here for an example: You can learn more about upgrading from our website. Alternatively, you can start a complimentary session simply by searching our library for a song or album, and clicking play. This will trigger a short advertisement, after which you can enjoy content on-demand. +++++++++++++++++++++++++ Wrong artist name on track: You mentioned you are seeing a track that is attributed to the wrong artist. Can you please send me a screenshot of what you're seeing? Let me know. +++++++++++++++++++++++++ 99 Ways To Die album by Master P: I've gone ahead and passed your suggestion along to our curation team for getting this album added to Pandora. For future reference, you can post any content you'd like to suggest we add to our catalog here: Music Suggestions Hope we continue to see you around!

AdamPandora · ‎04-08-2023

Happy to hear it, @keanuew. Enjoy the music! 😎

AdamPandora · ‎04-08-2023

Thanks for your feedback, @JordanHenderson. I recommend creating a new thread for your suggestion in our Feature Request space. This will give others around the Community the chance to upvote your idea and express their interest in seeing it added to the service as well. Hope we continue to see you around!

AdamPandora · ‎04-08-2023

@rdl0066 I moved your post over to this existing thread: Roku: Playback stops after version 5.7.5 I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps. First, let's reboot your Roku using the following steps: Press the Home button on your Roku remote. Scroll to select Settings. Next select System and then Power. If you don't see Power, skip to the next step. Finally, select System Restart. If you still have trouble, remove the Pandora channel from My Channels, and try re-adding it from the Channel Store. (You can find the Remove channel option by pressing the * key on your remote while the Pandora channel is highlighted on the home screen.) Let me know how it goes.

AdamPandora · ‎04-08-2023

@keanuew I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎04-08-2023

@Dicarlo If you are only seeing a plus sign, then that content isn't currently added to your collection. Can you please send me a screenshot of the content you are attempting to remove from your collection? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎04-08-2023

@Hawkman I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎04-08-2023

@mcp1959 I do see you've submitted a message to our support team through our help page. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime!

AdamPandora · ‎04-07-2023

@Solofreak I moved your post over to the Desktop space. Could you tell me a bit more about what is happening? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝

AdamPandora · ‎04-06-2023

@MATTHEWDFAILS I'm showing that station is still in your collection: I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎04-06-2023

@Daninayy1990 I moved your post over to this existing thread: Web: Finding the Station Playing on Shuffle I checked on my end, and that track played from your Kid 'n Play Radio station. For future reference, when listening to Shuffle, you can view which station a particular song is from by scrolling to the bottom of the Now Playing screen. A banner will appear at the top of the window. It should say "[Station_Name] Radio," and then the name of the track. Here's an example of what that would look like: Hope this helps!

AdamPandora · ‎04-05-2023

@Scorpio86 I moved your post over to the Android space. Thanks for reporting your experience. Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Let me know. 🎧

AdamPandora · ‎04-05-2023

@Sir_blue88 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎04-04-2023

@Kathyann I moved your post over to this existing thread to keep the community space organized: Android: App Pauses With Incoming Phone Call Please check out the accepted solution for more information around this here. While we can't override this, feel free to create a suggestion for this option in the Feature Request space. Hope this helps!

AdamPandora · ‎04-04-2023

@sgpierce The next time an ad from Colorado plays on your account, can you please grab a screenshot of it and send it in a reply to this message? Please also make note of the exact date and time it plays on your account. Thanks for working with me on this.

AdamPandora · ‎04-04-2023

@trippymfkitty It looks like your account is now set back to the free service. If you'd like to upgrade to Pandora Premium, you can do so here. Hope this helps!

AdamPandora · ‎04-04-2023

@bobslagel I moved your post over to this existing thread: Selecting Offline Stations with Pandora Plus For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio* and add them to your offline listening stations. At this time, Pandora Plus listeners cannot add, delete or swap out which stations will be available for offline listening. Check out the accepted solution for more information. Hope this helps!

Re: Request Artist

Re: Please help with multiple gift cards

Re: Reappearing station on my devices

Re: Option between rated r and clean versions

Re: Updated student info in February but still bei...

Re: Create Playlist from Thumbs Up songs

Re: Roku: Playback stops after version 5.7.5

Re: Updated student info in February but still bei...

Re: how do l remove music from my collection?

Re: Desktop App: Unable to Access Account / Sign I...

Re: Android: Unable to View Lyrics

Re: Desktop: Playback stop sand then advances to n...

Re: How to: Edit Station

Re: Comedy channels in my music feed.

Re: Android: App crashes when scrolling through ar...

Re: Didn't got my free trial

Re: Account settings

Re: Ads: Wrong City

Re: Billed by Google - Switch from Plus to Premium

Re: How to update offline play list

Pandora for Creators Community