@777doug I moved your post over to this existing thread: Random Songs/Stations Added to My Collection It sounds like you may have an unauthorized user who is accessing your account. Check out the accepted solution for instructions on how to secure your account and prevent this from happening again. If you don't have access to a computer or require further assistance, let us know! ... View more

@maccaGirl Can you please clarify what queue are you referring to? Are you hoping to re-arrange the order of podcasts you have added to your collection? Feel free to send me a screenshot if that helps as well. Thanks for working with me on this. ... View more

@Dennis9595 Glad to hear things are back up and running again. If you have any additional questions, please make sure to reply back directly to the email our support team sent you, and they will be happy to further assist. Thanks for being a part of the Community! ... View more

@Kaan I moved your post over to this existing thread: Listening internationally Sadly, we can only legally offer Pandora services to listeners located in the United States at this time. This applies equally to free and paid accounts, as well as Pandora on all computers and supported devices, including offline. Audio content streaming regulations differ from country to country, and we are still working on acquiring the proper licenses so we can offer Pandora in even more places around the world. Thanks for your patience in the meantime. ... View more

@diegocurt If that error message is popping up, then that means your other family members are still logged into your Pandora account. I checked your Premium Family plan and see you've sent one invite so far to a cdina142@ email address. No Pandora account exists under that email address yet, which would explain why the invitation has not been accepted yet. Please have that person first sign out of your Pandora account on all of their devices. Then have them create a new Pandora account using the email address you sent the invitation to. Once that account is created, they can then find the invitation you emailed them so that they can accept it. If they run into any issues accepting the invitation after creating their new account, please reply back to this thread and let me know. You can also contact our support team directly here if you'd prefer to receive assistance privately via email. ... View more

@HYP Can you please send me a screenshot of what you're seeing on your end? Thanks for working with me on this. ... View more

@jglazer63 What happens when you say Alexa, play Norah Jones radio on Pandora? Additionally does this happen with all of your stations, or just Norah Jones? Let me know. ... View more

@MMH9 Thanks for providing that info. I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime! ... View more

@StuR Is that error message new?  In your original post you didn't seeing that error. Can you also send me a screenshot of the error message? Thanks for continuing to work with me on this. ... View more

@StuR Thanks for following up. Were you able to run through the troubleshooting steps I provided in my last message as well? Let me know if you continue to experience issues with this after completing those steps. ... View more

@silverstar64 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@joey647 To clarify, does an error message appear when you attempt to log in? We do have this thread where others have reported a similar issue: Roku: Log-in or unexpected server error Let me know if you are also seeing that same error message. ... View more

Thanks for following up, @chasfh. It looks like your Blues: Acoustic Blues station was originally created from one of our curated genre stations - Acoustic Blues. Genre stations, such as "Acoustic Blues Radio" are stations curated by Pandora, and they behave a little bit differently than your own personalized stations. One difference is that you cannot edit these stations (ex: changing the name or Adding Variety). While there was once a bug that allowed users to add additional artist/song seeds to their Genre stations, that bug has since been resolved. At this point, it is no longer possible to edit the name of these stations, or to add variety. Hope this helps explain! ... View more

@StuR Can you confirm if you're able to connect to your watch but then Pandora won't play or Pandora won't connect at all? In the meantime, I've enabled a trace on your account to help me investigate. Would you mind uninstalling the Pandora app on your watch and reinstalling. You can install the app directly from your Apple watch using these steps: Press the Digital Crown on the side of the watch to get to the Home screen and select the App Store. Swipe to the top of the screen, use Scribble or Dictate to Search for the Pandora app. Tap Get to install. (You may be asked to enter your Apple ID password to proceed.) Then try to play Pandora once again. Thanks! ... View more