About AdamPandora

AdamPandora · ‎10-19-2022

@Osusieq Can you please confirm if you are experiencing a similar issue to the ones reported here: Thumb ratings are suddenly missing A number of people have mentioned that tracks that they've rated with a Thumbs Up/Down previously no longer showing as such when they play again on the same station. Let me know.

AdamPandora · ‎10-19-2022

@H05T1L1TY Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you tell me a bit more about the advertising you are seeing? Is it for a specific brand or artist? Are you hearing them while listening to podcasts? Let me know.

AdamPandora · ‎10-19-2022

@nmrrob I moved your post over to the Other Devices space. Could you tell me a bit more about what is happening What is the make and model of your Smart TV? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝

AdamPandora · ‎10-19-2022

@nysted69 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝

AdamPandora · ‎10-19-2022

@Gabroodel I have created a ticket with our AMP team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-19-2022

@TannerPandora Those picks definitely brought me back 😂 - I'll be listening to some of those today. 🎶 Thanks for sharing!

AdamPandora · ‎10-19-2022

@MOHLovesAlaska Hooray! Thanks for getting this started again - it is always an interesting read for sure!

AdamPandora · ‎10-19-2022

@Daja I have created a ticket with our AMP team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-19-2022

@Therealwaveovg I have created a ticket with our AMP team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-18-2022

@a710312722 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with on this. 🤝

AdamPandora · ‎10-18-2022

@Lisacorey2022 It looks like you are logged into the wrong account - I took a look at your upgraded account, and it hasn't been logged into any mobile devices yet. I recommend signing out, and then signing back in using the email address associated with your upgraded account. Let me know how it goes.

AdamPandora · ‎10-18-2022

@Daja To clarify, are you the artist Daja, and is this your music on Pandora? Let me know.

AdamPandora · ‎10-18-2022

@Lisacorey2022 Could you tell me a bit more about what is happening? What exactly do you mean when you say it's not working? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝

AdamPandora · ‎10-18-2022

@Cyberr I moved your post over to this existing thread: Create playlists on a free account Check out the accepted solution for more information around this. Hope this helps!

AdamPandora · ‎10-17-2022

@Nszcjohnson I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-17-2022

@dpoarch1 Always happy to help. 😁 Hope we continue to see you around the Community!

AdamPandora · ‎10-17-2022

@AlyssaPandora I love your picks as well. And I'm so thankful we don't have to burn CDs anymore. 🤣

AdamPandora · ‎10-17-2022

@themothermold I have created a ticket with our AMP team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-17-2022

@dpoarch1 It looks like we were not able to automatically renew your Pandora subscription, so the subscription expired in April. For more information, please contact your bank or credit card company. If you'd like to continue receiving the benefits of your subscription, you will need to upgrade again. You can upgrade to Pandora Plus or one of our Premium options from the Pandora website. Then, select your subscription preference and enter your payment method: Credit Card or PayPal. If paying by credit card, enter your card information on the Payment Information page. If you selected to pay by PayPal, follow the prompts to complete the transaction. If you do not have a PayPal account you can create one from the PayPal website. Hope this helps!

AdamPandora · ‎10-16-2022

@MOHLovesAlaska I loved your choices - those were super thoughtful! I always look forward to seeing what your picks will be for each challenge. 😎

Re: Thumbs

Re: How to get rid of ads?

Re: Can’t login on TV

Re: The song won't play!

Re: Support for Artists

Re: Challenge #31: Time Capsule Playlist ‌‌⏳‌

Re: This Day In The History Of Music.

Re: Option to create a station is greyed out

Re: Option to create a station is greyed out

Re: Voice states song count

Re: Paid but not receiving upgrade

Re: Option to create a station is greyed out

Re: Paid but not receiving upgrade

Re: Playlists

Re: Updating to family plan

Re: How to check status of subscription

Re: Challenge #31: Time Capsule Playlist ‌‌⏳‌

Re: Song incorrectly labeled "explicit"

Re: Subscription

Re: Challenge #31: Time Capsule Playlist ‌‌⏳‌

Pandora for Creators Community