@Aau5tin It looks like your account is already upgraded to Pandora Premium. Let me know how we can assist you.  ... View more

@scottgretz What is the name of the station you are unable to add variety to? Let me know. ... View more

@Trsak80 I do see you were able to successfully activate your subscription through Google Play to your account shortly after posting to the Community. Was there anything else you needed assistance with? Let me know. ... View more

@WorthyHATER I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@GeeVee Can you please send us a picture of the error message you are seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with us on this. 🤝 ... View more

@kamiolsz I moved your post over to this existing thread: iOS 16: Log In Button Doesn't Work after iOS Update I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps found here: Troubleshooting for iOS Devices Let me know how it goes. ... View more

@heathergdanna If you have questions about these stations, please reach out to the SiriusXM team directly for more help. Thanks for being a part of the Community!    ... View more

@Musicfirst1 Can you please send us a picture of what is showing on your screen where the album art used to be? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with us on this. 🤝 ... View more

@Bmxfrankbob Can you please do me a favor and send me a screenshot of the error message you seeing on the tracks you are unable to play? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. 🤝 ... View more

@mrg193 Thanks for following up. I do see you have an open case with our support team regarding this issue. Please keep an eye out for their next email reply, and they will be happy to further assist. Thanks for being a part of the Community! ... View more

Question: What is your favorite month? 🗓 December for me, because I love the holidays! ❄️ December (Based on "September") by Earth Wind & Fire (Holiday) +++++++++++++++++++++++++ Next Question: How often do you floss? 🦷 ... View more

@GeeVee Let's try removing the device association from your account and running through the setup process again to see if that helps. I've removed the device association from your account. This will automatically sign you out once this change takes effect. Please be patient as this may not happen instantaneously. Next, click here to select steps specific to your device in order to set up Pandora once more. If you do not see your device listed, click here for general activation steps. Let me know if this helps. ... View more

@mrg193 I moved your post over to the Other Devices space. This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. If you're still having the same problem, then please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes. ... View more

@kjgreg We've gone ahead and manually sent you an email now with a link to redeem your $5 gift card. For future reference, when you submit the survey that puts you over the 50 point mark, you will get automatically redirected to a new URL where you have to fill out a simple form with your email address to request the reward. Hope this helps! ... View more

@bluagain88 I moved your post over to this existing thread: How to listen on multiple devices when upgraded  In order for that to work, you would need to create a second account for your husband using his personal email address. He would then need to sign into that new account on his devices. Once that is created and he is logged into it, you can then add his new account to the Premium Family plan you sign up for so that you could both enjoy the benefits of the subscription. You'd then be able to listen simultaneously on your devices. Hope this helps clarify. ... View more

@Listener001 Yes - the playlist will still be available on the account the playlist was shared to. Hope this helps clarify. ... View more

@kcp225 You can restrict Pandora from playing songs or displaying ads with explicit language. To block explicit content, from a computer: Click the icon (initial or picture) in the top right corner of the page. Select Settings. Click Content Settings on the left, then toggle the Explicit Content setting to Off to block explicit content. Setting it to On will allow explicit content. You'll need to Submit your password in order to confirm your changes. Once this setting is turned off, we'll restrict explicit content for that account on all devices. This will limit Pandora to playing only music and ads that could play on daytime broadcast radio.  Note that this can only be applied to the entire account and NOT specific stations. Also, it doesn't apply to podcasts. You can identify podcasts with explicit language by a red "E" label in the episode title. Hope this helps! ... View more

@MMA I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community! ... View more