@Brendin Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more

@akshay I moved your post over to this existing thread: iOS: Thumbs on Mobile Differ from Thumbs on Web I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices If that does not resolve the issue for you, I would like to report this experience to our engineers. Could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)   Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for working with me on this. 🤝 ... View more

@MusicFan23424 We recently made a change to limit the number of thumbs displayed in your Profile from the web and mobile devices so the Thumbs up count may not match the total number displayed. If you'd like to review your Thumbs in greater detail, you can find them in each stations backstage page. In the meantime, I've passed along your feedback. ... View more

@Hvenezia44 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Carlarosemccall You won't be able to send us the screenshot via email. Please open this Community thread in a web browser, and then click on the camera icon in the Reply box to attach the screenshot: Thanks again for your help with this! ... View more

A All I Want for Christmas Is You by Mariah Carey (Holiday) D Don’t Matter To Me by Drake & Michael Jackson A Asc Mclaren by Larry June M Mask Off by Future P Put Me On Somethin' (Feat. E-40) by P-Lo A Anti by SOB X RBE N Never Let Me Down (feat. JAY-Z & J. Ivy) by Kanye West D Die Hard by Kendrick Lamar, Blxst & Amanda Reifer O Oui Oui by LaRussell & Armani DePaul R Running Man by Rexx Life Raj A A Hunnit A Show (Feat. Rick Ross) by Nipsey Hussle ... View more

@Carlarosemccall To clarify, are you the artist Carla Rose McCall? Also can you please send me a screenshot of what you're seeing? Thanks again for working with me on this.  ... View more

@Dee2023 I moved your post over to this existing thread: How to listen to music on-demand with Free/Plus account The ability to listen to specific songs on demand is only an option when upgrading to Pandora Premium. Check out the accepted solution to this thread for more information. Hope this helps! ... View more

@Coalregionrider I moved your post over to the iOS space. Could you tell me a bit more about what is happening? Is the issue that the same song repeats over and over again? Are you listening in Offline Mode when this happens? Let me know.   ... View more

Thanks for following up and clarifying that with me, @dfresh77. I recommend checking out the accepted solution to this thread if you are running into repetition when listening to Thumbprint Radio: Thumbprint Radio Station Repetition ... View more

@DJ_Demmerneck It looks like your account is currently set up with the free service. You can upgrade to the Premium Family plan here. Once that is completed, check out the accepted solution to this thread for instructions on how you can add other family members to the plan. Hope this helps!   ... View more

@Carlarosemccall What is the name of that album, and what artist is it by? Can you please send me a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more

Thanks for following up, @Fay_Lemons. Our curation team is currently looking into your report with the album by Penelope Scott. Thanks again for your patience in the meantime. 🤝 ... View more

@dfresh77 I moved your post over to this existing thread: What music will Thumbprint Radio play? To clarify, Thumbprint Radio isn't a station that solely plays tracks you've thumbed up across your stations. Thumbprint Radio uses your thumbs to create a unique listening experience. By playing both thumbed-up and non-thumbed tracks from across all your stations, we hope to bring you lots of your favorites while sprinkling in some new finds in a seamless listening journey. So not only will this station play songs you've thumbed up on your other collected stations in the past, it will also play new tracks based off your prior listening habits on your other stations.  Check out the accepted solution to this thread for more information. Hope this helps! ... View more

@skooch1 I moved your post over to this existing thread: Genre stations no longer playing the same music To explain the mix of tracks that are playing, Genre stations, such as "Today's Hits" or "Relaxation Radio,"are stations created and curated by Pandora. Sometimes, they might include more mainstream artists and songs or we may make changes to the station that can result in changes to the experience you've been accustomed to. You can always use Thumbs to help guide the station you are trying to create. Check out the accepted solution for more information. Hope this helps! ... View more

@forest2000 I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@haryj I definitely understand your frustration. While this isn't currently an option, I recommend upvoting this existing feature request with a ❤️ if you'd like to see it added to the service: Ability to create accounts for children with parental controls Thanks so much for sharing your feedback around this with us. ... View more

@embracetheape I moved your post over to the Desktop space. Pandora is an HTML5 application, so it should work reasonably well on most up-to-date Linux desktop systems.  Unfortunately, there are far more Linux distributions and configurations than we have the capacity to test, so we do not officially support the use of Pandora on Linux clients. However, I recommend making sure your browser is updated to the latest version.  Hope this helps explain. ... View more