About AdamPandora

AdamPandora · ‎05-26-2026

Pandora Update - 5/26/26: Hi, everyone! 👋 Thank you for your patience while our team looked into the recent Search problems on Pandora. We’re happy to share that this should now be resolved. We’ll be closing this thread to future comments. If you’re still experiencing any trouble with Search, please create a new thread in the My Collection space so we can continue to help. We appreciate everyone who took the time to report this and for sticking with us while we worked on a fix! Pandora Update - 5/26/26: Hi, everyone! 👋 Thanks so much for taking the time to report this and share your experience with us. We’re aware of a problem that may currently be affecting Search results on Pandora, and our engineering team is actively investigating. We understand how important Search is to the listening experience and appreciate your patience while we work toward a fix. Our community team will continue to share updates in this thread as soon as we receive more information. Thanks again for helping us improve the experience for everyone!

AdamPandora · ‎05-26-2026

Please note that this message has been marked as the Accepted Solution to reflect the current status. This thread will be updated as additional information becomes available from the Community Moderation Team. Thank you for your patience and understanding. Pandora Update - 5/26/26: Hi, everyone! 👋 Thanks so much for taking the time to report this and share your experience with us. We’re aware of a problem that may currently be affecting Search results on Pandora, and our engineering team is actively investigating. We understand how important Search is to the listening experience and appreciate your patience while we work toward a fix. Our community team will continue to share updates in this thread as soon as we receive more information. Thanks again for helping us improve the experience for everyone!

AdamPandora · ‎05-26-2026

@DevilDoc2 Sorry for the trouble you are having with your followers not appearing. Can you please do me a favor and send me a screenshot of what you are seeing? Thanks for the help!

AdamPandora · ‎05-26-2026

the cure by Olivia Rodrigo A personal favorite from Olivia Rodrigo, now yours to hear 🫶 Love is the New Gangsta by 6LACK Applying pressure from a different lens, 6LACK drops ‘Love is the New Gangsta’ 🩵 Just Press Play with an exclusive Takeover on The ATL! touch myself/idea of love by kwn A soulful bundle, kwn releases “touch myself/idea of love” 💐 Bandera Blanca by Christian Nodal Christian Nodal unveils ‘Bandera Blanca’ 🏳️ Press Play on the new album now! Girl Trip by Kranium & Di Genius Turn up your day with Kranium & Di Genius' "Girl Trip.” DOOM LOOP by PRESIDENT PRESIDENT release their new single "DOOM LOOP” 🎶 everyone for ten minutes by Bleachers Bleachers are back in the zone 🎧 Tap in to hear their new album ‘everyone for ten minutes’ now! QUINTESSENCE by TAEYANG In his element, TAEYANG presents ‘QUINTESSENCE.’ Press Play on the new album now! Land by Tyler Hubbard Tyler Hubbard drops his new single “Land.” Listen now! Chanel (feat. Asake) by Blaqbonez Two heavyweights, one global anthem 💪 Sing to You (10th Anniversary) by John Splithoff John Splithoff celebrates the release of ‘Sing to You (10th Anniversary)’ with an exclusive Takeover on Heartbeat 🎤 DOSIS by Xavi Xavi serves a full ‘DOSIS’ with his new album ❤️‍🔥 Just Press Play! 'PUREFLOW', Pt. 1 by LE SSERAFIM The next era for LE SSERAFIM is here 🌊 Just Press Play on their 2nd studio album ‘PUREFLOW’, Pt.1!

AdamPandora · ‎05-26-2026

@Valentine_ Sorry for the trouble you are having with following other users. One thing to note is that the other person must have their profile set to Public in order for them to be seen when searching. Can you please confirm with your friend that their account is set to Public? Let me know what you find out.

AdamPandora · ‎05-26-2026

@Evesongtlc Nice to see you around the community. I've passed your feedback along to our curation team so they can help look into this further. Thanks for reporting!

AdamPandora · ‎05-22-2026

@gdmike4 I’m really sorry to hear about the frustration you’ve been having. I can understand how upsetting it is to lose playlists and run into repeated error messages when you’re paying for the service. I’d like to help look into this further, but I need a bit more information so I can better understand what’s happening. Can you please let me know the names of the playlists or stations that are currently missing from your collection? Also are you seeing these issues while listening on a computer or on a mobile device? If it’s on a computer: Are you using a Mac or Windows computer? Are you listening through our website or the desktop app? If you’re using the website, which browser are you using? If it’s on a mobile device: What is the make and model of the device? Who is your carrier, if applicable? Lastly, when you have a chance, could you send a screenshot of the error message you’re seeing? That will help us investigate further. Thank you for working with me on this.

AdamPandora · ‎05-22-2026

Sure thing, @kadehort1. A copy of your latest receipt has now been emailed to you. Thanks for listening!

AdamPandora · ‎05-22-2026

@psnip Thanks for following up and for clarifying the issue in more detail. I completely understand how frustrating it is to see the “Stations” list not reflecting your actual recent listening activity, especially after troubleshooting on your end. We’ve shared your latest findings, including the specific behavior you described and your browser/OS details, with our engineering team so they can continue investigating the issue further. We really appreciate your patience while they work toward a resolution.

AdamPandora · ‎05-22-2026

I'm happy to help with this, @Audrie. A copy of your latest receipt has now been sent to you via email. Thanks for listening!

AdamPandora · ‎05-22-2026

@3crazydogs Sorry for the trouble with hearing ads after upgrading your account. I do see you've submitted a message to our support team through our help page. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime!

AdamPandora · ‎05-22-2026

@RagnerTheHiker Thanks for following up. You should be able to choose what stations to include in your shuffle mix when listening on desktop. Customizing Shuffle Stations: Stations with a blue shuffle icon will be included in the Shuffle rotation. Clicking on that icon will remove that station from your shuffle rotation. You can customize the station included in your shuffle selection by: Hovering over the Shuffle On icon which will appear on the Now Playing screen which will reveal a pencil icon. Clicking the pencil icon will bring you to the My Collection page. Check or uncheck each station to modify your shuffle experience, either in the bottom right corner of each stations' album art, or (if you're using A-Z sorting) to the right of the station name. Let me know if you run into any issues with this.

AdamPandora · ‎05-22-2026

@Billaban Nice to see you around the community. I definitely understand how frustrating that can be, especially after spending so many years building and fine-tuning your stations. I also appreciate you sharing that you’ve already tried adjusting some of your Thumb ratings on tracks that were repeating too often. When Shuffle is heavily favoring the same songs, we do have a pinned thread with some tips and recommendations that can often help improve station variety and reduce repetition: Tips for better stations In particular, I’d recommend taking a look at the section titled “Repetition when shuffling stations” and trying the suggestions listed there. Those steps are specifically designed for situations like the one you described when shuffling across multiple stations. Please let us know how things sound after giving those suggestions a try — we’d be happy to continue troubleshooting with you if needed.

AdamPandora · ‎05-22-2026

@eaaevents Sure thing. A copy of your latest receipt has now been sent to you via email. Enjoy the music!

AdamPandora · ‎05-20-2026

@Hitecwiz Nice to see you around the community. Unfortunately, we do not currently offer a senior discount on our subscription plans. For more information around the cost of each subscription that we offer, check out this thread: Pandora Subscriptions FAQ I hope this helps!

AdamPandora · ‎05-19-2026

@xShepx Thanks for following up. In regards to the inconsistency you are seeing in your Thumbs Up count, we recognize that seeing different Thumbs counts across the app can be confusing, and we’re sorry for any frustration this may cause. You can view your Thumbs in more detail on each station’s backstage page or in your My Thumbs Up Playlist. In your instance, going to My Thumbs Up playlist would give you the most accurate total of your Thumbs Up ratings. In the meantime, I've noted your feedback to share with our team. Please let me know if I can help with anything further.

AdamPandora · ‎05-19-2026

@birdmanmike2306 Sorry for the trouble you are having with the app crashing. Can you please send me a screenshot of the error message you are seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Additionally, could you explain what's happening in more detail? The more information you can provide, the better I can help. When this issue occurs: Does the app close and you are automatically brought back to your phone's home screen? Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening? Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off? Are you using a Bluetooth connection? Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions: Android version (Settings > About Phone > Android version): One UI version: (Settings > About Phone > Software information): Pandora version (Settings > Applications > Manage Applications > Find Pandora): Thanks for your help!

AdamPandora · ‎05-18-2026

@bestschot I have passed your feedback along to the agent you were working with previously (Case #: 05773520). Moving forward, please make sure you are replying back directly to the email thread you have open with them. I will be blocking this thread from further comments as replying to our messages here on the community will not directly make it back to the agent who is assisting you. Please keep an eye out for their next email as they will be messaging you shortly Thanks for your patience.

AdamPandora · ‎05-18-2026

@Frustratedo Sorry for the trouble you are having with your offline stations. I do see you have an open case with our support team regarding this issue. If you are still experiencing issues, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎05-18-2026

@End16 Nice to see you around the community! You can find your account creation date at the top of your community profile here. I can see you have been a member since 11/4/2014. I hope this helps!

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