@Jaydizzel I moved your post over to the Android space. Could you tell me a bit more about what is happening? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more

@EBTerry Nice to see you around the Community.  Missing My Thumbs Up playlist: I was able to restore this playlist for you on my end - it should now show in your collection again. +++++++++++++++++++++++++ New Thumbs not saving: Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device when this happens? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? I'd like screenshots of: The Now Playing screen showing a new track that you are giving a Thumbs Up to Your Thumbs list where you notice that new Thumb rating isn't getting added to Thanks for working with me on this. 🤝 ... View more

@EinsteinN To clarify, you sent a screenshot of your Thumbs Up list in your profile - not your My Thumbs Up playlist. To clarify, when you give a track a Thumbs Up, do they not appear in the Thumbs Up list showing in your profile? Can you also send me a picture of the actual Now Playing screen as well when this happens? Thanks again for working with me on this.  ... View more

@cindyhiggins Thanks for clarifying. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps once more: Troubleshooting for Android Devices If this does not resolve the issue, please make note of the date and time it happens again after you run through those troubleshooting steps. Please also make sure to grab a screenshot of the track when it is playing, and send that in a reply to this thread. Thanks again for all your help with this. ... View more

Thanks for following up with those details, @ivan9329. I've added your feedback to the ticket we currently have open with the engineers who are looking into this. Thanks for your patience in the meantime! ... View more

@ivan9329 I'd like to report your issue to our engineering team. Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Let me know what you can find out. ... View more

@cindyhiggins Thanks for following up. Are you listening to Pandora on a computer or on a device when this happens? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Thanks again for the help with this. ... View more

@cindyhiggins Could you tell me a bit more about what is happening?  When that track "stops" does the entire app pause, and you have to press play again? Or is the issue that the track plays only for 20 seconds, and then the next song in your station plays? Can you please send me a screenshot of the track the next time it plays on your station? Thanks for working with me on this. 🤝 ... View more

@dossettjoann3 I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@ivan9329 I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps once more: Troubleshooting for Android Devices If you continue to run into issues, can you please send over a screenshot of what you are seeing when you sort your collection by Songs? Thanks for working with me on this. 🤝 ... View more

Welcome to the Community. @Nunes84ch. 😁 If you're up for it, feel free to check out and participate in our latest playlist challenge: Challenge #21: Name Playlist Hope we continue to see you around some more! ... View more

@vbplum I moved your post over to this existing thread: Create playlists with Pandora Plus It looks like your account is currently upgraded to Pandora Plus. The ability to search songs and add them to customized playlists is only an option with a Pandora Premium subscription. If you'd like to upgrade or find out more information on the full benefits of a Pandora Premium subscription, you can view this page.  Alternatively, you can initiate a Pandora Premium Session which allows you to listen to content on-demand or try Pandora Premium without committing to a subscription. For more information on how to start a free Pandora Premium Session, you can view this page.  Hope this helps! ... View more

@Pauline Can you please send us a screenshot of the error message you're seeing? Thanks for working with us on this. 🤝 ... View more

Thanks for the intro, @Jimboslice1. 👑 Hope we continue to see you around some more! ... View more

@katsura Podcast are not available for all devices. Can you let me know the model and year of your LG TV, I'll take a closer look.  Thanks for working with me on this. 🤝 ... View more