@kjshan The Pandora service is not intended for use by children under the age of thirteen. Unfortunately, we cannot allow children under that age to open or have their own accounts for the Pandora service. You can register your child for a Pandora account on their 13th birthday. This being said, I have created a ticket for you with our support team so they can help look into this further. Please keep an eye out for their email. Thanks for your patience in the meantime! ... View more

@Shionnie60 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Happy to hear that, @TravisWhite127. 🎶 Who are some of your favorite artists right now? ... View more

@staticradio725 I moved your post over to this existing thread: Thumbs Up list in profile still includes count from deleted stations To explain, when you delete a station, those tracks should get removed from the list of Thumbs Up you are seeing on your profile. This being said, there is currently a bug where the actual number count showing on that page stays the same, while the track gets removed. The track getting removed from that list is working as it should, however it is only an issue with that number not reflecting the change. So you won't actually be able to view any tracks you've given a Thumbs Up to if the station has already been deleted (unless you re-create that station). I have added your feedback to the ticket we have open the engineers who are investigating this issue. Thanks for your patience in the meantime as they work to find a fix. 🛠 ... View more

@Curtxre You should still be able to shuffle your stations from your computer. Shuffling from the My Collection page: Premium listeners like yourself can go to My Collection, and sort the collection by Stations and select Shuffle Stations: If the Shuffle Stations option isn't available to you, can you please do me a favor and send me a screenshot of what you are seeing when you navigate to this screen? Thanks for working with me on this. 🤝 ... View more

@cyclissmo I moved your post into this existing thread: Hearing out of place tracks on station I took a look at your Buddha Bar Radio station, and after only a few tracks, one that you gave a Thumbs Up to did play: Please note that giving a track a Thumbs Up does not necessarily increase the chance of that particular track to play on your station more often. Think of it as more of a guide for your station to let it know what type of tracks you want it to play. This being said, it sounds like your station is now playing some wildly out of place songs that do not belong. The next time it happens, please write us back with the following: The name of the station where this occurred: The name(s) of the out of place artist(s) on the station. The title(s) of the out of place track(s) that played. Were you able to give the out of place track(s) a Thumbs down? Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts? Also if possible, please grab a screenshot of the out of place track that plays, and send that in a reply to this message. Thanks for the help! ... View more

Thank you for all of your positive contributions to the Community, @Itsdemondeer. 😁  ... View more

Thanks for the additional information, @Wayne0608. 🤝 I will make sure to let our engineers know.   ... View more

@jtix It sounds like you may have an unauthorized user on your account if you are still seeing tracks in your Recently Played list that you didn't actually play yourself. If you'd like, I can help secure your account by removing all devices that are currently logged in. You can then sign back into the devices that you do want to use. Let me know if you'd like to proceed with this. ... View more

@Erinlynnbishop I do see your account was previously upgraded through Apple. To clarify, are you still receiving charges from Apple for a Pandora subscription? Or are you now being charged by Pandora or a separate vendor? Let me know. ... View more

@Naknaggs To clarify, are you also having trouble updating your password to something new from an iPad? Or are you having trouble resetting your password so you can log into your account? Let me know. ... View more

@Kess I use the Nike Run Club app as well. Unfortunately, there isn't a way to stream Pandora directly through that app while you are on your runs. However you should still be able to stream Pandora in the background while you have the Nike app on. What I usually do is select the music I want to listen to within the Pandora app, and then open the Nike Run Club app to start my run. If you'd like to see Pandora added to that app, I recommend creating a feature request for your suggestion here. Hope this helps! ... View more

Love to hear this, @JenniBuce. Thanks so much for sharing! 🙌🏽  ... View more

@Droagon I moved your post over to the Android space. I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community! ... View more

@Evony604 I'm showing Pandora account connected to your Community profile was created today, 5/13/2021. Can you please do me a favor and send me a screenshot of what you are seeing mentioning you created an account in 2010? Thanks for working with me on this. 🤝   ... View more

@Sylarm59 Could you tell me a bit more about what is happening?  If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing?  Thanks for working with me on this. 🤝 ... View more

WOOO! Happy Birthday to our good friend, @MOHLovesAlaska. 🥳 We love your energy around the Community, and are happy you have been such an active part in it.  Enjoy the day!  ... View more

Sounds good, @2053629582. Let us know if you run into any issues when the time comes.  ... View more

@mky That was my mistake - it looks like your Techno Radio station is a Genre station. Genre stations, such as "Today's Hits" or "Techno Radio," are stations curated by Pandora, and they behave a little bit differently than your own personalized stations. One difference is that you cannot Add Variety to these stations. That's because Adding Variety could change your listening experience on these stations; added seeds would most likely inspire music outside of the scope of the intended genre. This would explain why you don't see a Station Created From section in that particular station. Additionally, these are stations created and curated by Pandora, and they often include more mainstream artists and songs. As an alternative, we recommend creating your own station, using an artist or song that you think best represents a particular genre. Then use Thumbs to help guide the station you are trying to create. Additionally, you may Add Variety to the station you create, in order to include other artists or songs you'd like to influence your station. Keep in mind, each seed you add will inspire hundreds of other songs, so a little variety goes a long way. If you don't like the direction your station is headed, you can always edit your station seeds and Thumbs through the Station Details. Hope this helps! ... View more

@jfoiles Always happy to help. 😁 Thanks for being a part of the Community! ... View more