@LovingIdaho I moved your post over to this existing thread: Ads: Wrong City Check out the accepted solution to this thread for instructions on how you can resolve this. You likely need to update the zip code we have on file for your account. Hope this helps! ... View more

@mattreigl Thanks for sharing your feedback on the Community. You may consider upgrading to Pandora Premium which allows subscribers to download any station, playlist, album or song in their collection for offline listening. In the meantime, I recommend giving this existing feature request a ❤️ to express your interest in getting this added to the service as well: Choose your own Offline stations with Pandora Plus Hope this helps! ... View more

@bowtech4x5 If you're wanting to have other offline stations available to you, try listening to those other stations more (ones that are currently not on your Offline station list). Since we periodically refresh the stations that are available to you offline (based on your listening habits), we may surprise you with adding them to your list!  Alternatively, you may consider upgrading to Pandora Premium which allows subscribers to download any station, playlist, album or song in their collection for offline listening. In the meantime, I recommend giving this existing feature request a ❤️ to express your interest in getting this added to the service as well: Choose your own Offline stations with Pandora Plus Hope this helps! ... View more

@KYG I moved your post over to the Other Devices space. I do see you have a Roku device associated with your account - is that the device you are using when all you get is a blue screen? If not, please let me know what the make and model of your TV is. +++++++++++++++++++++++++ In the meantime, please try running through some troubleshooting steps to see if they resolve the issue for you. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. If you're still having the same problem, then please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes. ... View more

We're always happy to see new faces around the Community, @Notasukafoyu!  Offline listening definitely comes in handy for me as well. 🎶 ... View more

@Demomessi123 Our engineering team is still investigating this issue. I have added your information to the ticket we currently have open with them. We appreciate your patience as they work to find a fix. ... View more

@ZhonLord No problem - I went ahead and removed all of those composers from your station. Hope this helps! ... View more

Thanks for following up, @hectorcortez199. What is the name of the playlist you are unable to remove tracks from? Also, what is the names of some of the tracks that you've deleted in the past, but they still remain on the playlist? Let me know. ... View more

Happy to help, @ravynblayze6!  ... View more

@Erikclar I moved your post over to the Android space. I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices If you continue to experience issues with this, can you please send me a screenshot of what you are seeing? Also does this happen with every artist, or only certain ones? Let me know. ... View more

Always happy to help, @sperry62. 😁 Let me know if you run into any issues upgrading.  ... View more

@sperry62 Yes - that is exactly how the family plan works. Upgrading to the Family Plan means that you and up to five other accounts can enjoy all of the benefits of Pandora Premium, while keeping your individual Pandora accounts. Hope this helps clarify! ... View more

@ravynblayze6 It sounds like you may have multiple accounts set up if you are now seeing different content in your collection. I will have someone from our support team reach out to you privately via email to help look into this further. Please keep an eye out for their message. ... View more

@Wlepkoff3441 Nice to see you around the Community. 👋🏽 Please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes. ... View more

I definitely understand your frustration, @Jem9075. Your feedback has now been added to the ticket we have open with our engineering team. Thanks for all your patience as they work to find a fix. 🛠 ... View more

@rockresort Would it be possible to send me a screenshot of what you are seeing? Thanks for working with me on this. 🤝 ... View more

@Dr-Satan I moved your post over to this existing thread: Clear account history and start fresh Unfortunately, there isn't an easy way to completely remove any content you've added to your collection. I recommend upvoting this feature request with a ❤️to express your interest in seeing it added to the service: "Soft" Account Reset In the meantime, the quickest way to start fresh would be to delete your account completely, and then create a new account using the same email address. That way, you can start over again with creating new stations without having to manually delete the old thumb ratings you've given in the past. Hope this helps!  ... View more