About AdamPandora

AdamPandora · ‎01-22-2026

@FNB Thanks for writing and sorry for any trouble. I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? To clarify, are you only experiencing this issue with Pandora? Have you tried streaming other apps such as YouTube? If not, please try launching the YouTube app and let me know if you experience similar issues there as well. What is the make and model of your headphones? Are you connecting to your phone via bluetooth, or is it a wired connection? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎01-22-2026

@sketti_hotdog Sorry for any trouble. If you are still receiving that error message, that means the other user is still signed into your Pandora account on their devices. Please have them sign out of Pandora on all of their devices, and then sign back in using the email address associated with the new Pandora account she created. I have also created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎01-21-2026

@Brian2026 Thanks for writing in and sorry to hear you've had trouble. I understand your frustration. If you'd prefer not to invest any more time, we totally understand. If you'd like to work on this a bit more, I'd be happy to help troubleshoot or answer any questions you may have. Could you tell me more about what's happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, which browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Lastly, can you please send me a screenshot of the error message you're seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Let me know what you decide. We're here to help!

AdamPandora · ‎01-21-2026

@VKnight Sorry to hear you are also experiencing this issue with bluetooth. Can you please do me a favor and reply back with the information I asked in my message here? Once that information is provided, I am happy to help look into this further. Thank you for working with me on this.

AdamPandora · ‎01-21-2026

@DrMindermast Sorry for any trouble. Please send me: the name of the band that isn't populating when searching the name of the station you want to add them as variety to Thank you for working with me on this.

AdamPandora · ‎01-21-2026

@TeeDon Yes, however since your subscription is being processed through your Apple ID, you will need to cancel that subscription via Apple and then wait for it to expire. Please check out Apple's cancellation steps for more info on how to manage your subscription. If you have any trouble with these steps, please contact the Apple support team and they should be able to help you. Once you start hearing ads on your account, you can then upgrade directly through the Pandora website with a credit card or PayPal account. Hope this helps!

AdamPandora · ‎01-21-2026

@NovaZelkova Nice to see you around the community. It looks like your account is currently upgraded through Apple. Joining or upgrading to a Pandora Premium Student or Military plan is currently not possible through third-party vendors (e.g., Apple or Google Play). If you're interested in subscribing to Pandora Premium Student or Pandora Premium Military, you'd need to cancel your current subscription and wait for it to expire. Once you begin to hear ads on your account again, you can apply for the student or military rate from Pandora website. Please keep in mind that once you've successfully upgraded to this reduced rate, your account will no longer be eligible for any additional trial offers. The balance of any prior offers you accepted (such as a free trial) will be forfeited and you will immediately be charged for your new subscription. I hope this helps!

AdamPandora · ‎01-21-2026

Don't Be Dumb by A$AP Rocky A$AP Rocky drops and we listen 🗣️ 'Don't Be Dumb' is out now! 100 by Ella Mai We'll make it to a “100” 💛 Kora by Skrillex Triple drop, hear 3 new songs from Skrillex's new EP, 'Kora' Beat Yourself Up by Charlie Puth Whatever you do, please don't "Beat Yourself Up" ❤️‍🩹 Jogodo by Wizkid & Asake Their beats intoxicate, Wizkid & Asake team up on “JOGODO” 🤝 Wish I Didn't by Megan Moroney Consider this your warning 💖 Into Oblivion by Lamb Of God Head "Into Oblivion" with Lamb Of God 🎸 THE SIN : VANISH by ENHYPEN The 7th mini album, 'THE SIN : VANISH,' is out now 🔥 Press play on ENHYPEN's new release! Where's My Phone? by Mitski Dialing Mitski, sharing “Where Is My Phone” ☎️ El Mundo Es Tuyo (Inspired by Clika The Movie) by Herencia de Patrones No limits, Herencia De Patrones share ‘El Mundo Es Tuyo (Inspired by Clika The Movie)' locket by Madison Beer Close to heart, Madison Beer debuts ‘locket’ 🪽

AdamPandora · ‎01-21-2026

@nussnacker Sorry for any trouble. I have created a ticket with our support team for you. They will be contacting you privately via email to help set you back up with your Premium Family plan, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎01-21-2026

@Gregorydlwnsmd Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you please send me a screenshot of the next ad that plays on your account? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thank you for working with me on this.

AdamPandora · ‎01-20-2026

@cb1234 Thanks for the update — I’m really glad to hear you were enjoying the added variety at first, and I totally understand how repetition can start to take away from that experience over time. If you haven’t had a chance yet, I’d recommend checking out this community post with some helpful station tips: Tips for better stations In particular, the “Station repetition” section walks through a few things you can try that often help reduce repeats and refresh how a station plays. Running through those suggestions can make a noticeable difference, especially if a station has been around for a while. Hopefully that helps bring back some of the variety you were enjoying — and thanks again for being part of the community and sharing your experience!

AdamPandora · ‎01-20-2026

@bigjohn25 Sorry to hear about the trouble. Could you explain what's happening in more detail? The more information you can provide, the better I can help. When this issue occurs: Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening? Are you listening to a station, album, playlist, or podcast? Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off? Are you using a Bluetooth connection? Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions: Model: Android version (Settings > About Phone > Android version): One UI version: (Settings > About Phone > Software information): Pandora version (Settings > Applications > Manage Applications > Find Pandora): Thanks for your help!

AdamPandora · ‎01-20-2026

Pandora Update - 01/20/26: Note: This message has been accepted as the Solution to flag the current status of this thread. This post will be updated with more information as it is provided to the moderation team. Hi, everyone! Thanks for writing in and offering your feedback about the Spanish ads playing on your stations. We do our best to deliver ads to our significant number of Spanish-speaking listeners based on the small amount of demographic info that we collect when you register a Pandora account. This is limited to gender, age, and postal code, as well as some of the stations you create on your account. Sometimes, however, our estimates are incorrect and Spanish ads are delivered to the wrong listeners. We're sorry if this has been creating a negative experience for you. Our ad operations team is aware of your feedback and they are working hard to improve how our Spanish ads are delivered. Thank you for your patience in the meantime, and thanks for listening to Pandora.

AdamPandora · ‎01-20-2026

@TAMagnus Nice to see you around the community. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎01-20-2026

@TeeDon Nice to see you around the community. It looks like your account is currently upgraded through Apple. Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system. If you're still having trouble, you'll need to contact Apple support for more assistance. I hope this is helpful.

AdamPandora · ‎01-20-2026

@Mikekmalone37 Sorry for any trouble you are having with gift subscriptions. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎01-20-2026

Sorry for any trouble, @Omg5557. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎01-20-2026

@Adamzea Nice to see you around the community. To clarify, did you need help signing into your Pandora account on a new device? You should be able to sign in using your email address and the password associated with it. If you are running into trouble with this, please let me know what the make and model of your device is.

AdamPandora · ‎01-20-2026

@AreYouTyler Nice to see you around the community. I have passed your feedback along to our curation team so they can help look into this further. Thank you for reporting!

AdamPandora · ‎01-16-2026

@doylejm Sorry for any trouble. It looks like you may have ran through the following troubleshooting steps since posting your message: Troubleshooting for Android Devices I've enabled a trace on your account to help us better understand what's happening. If this happens again, can you please send over a bit more info about your device? Model: Samsung S20 Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Does this happened after being connected in the Android Auto or a Bluetooth enabled device? Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thank you for working with me on this.

Re: No sound moto g play2o23i have my ear plugs in...

Re: Family plan- still getting let me or them list...

Re: Something Went Wrong

Re: Pandora hijacks bluetooth

Re: difficulty adding a band to an existing statio...

Re: Find renewal expiration date

Re: I started going back to school and need to con...

New Music: Picks of the Week (1.21.26) 🎶

Re: Resubscribe to family plan after payment expir...

Re: Advertising

Re: Has Pandora changed the algorithm to allow for...

Re: Stops on it's own

Re: Ad Feedback - Spanish Ads

Re: Ad Feedback - Spanish Ads

Re: Find renewal expiration date

Re: Dont buy the gift cards.

Re: Charged before 30 days

Re: My account

Re: Albums by Drill listed on the wrong profile

Re: Android: Pandora starts randomly playing music...

Pandora for Creators Community