@Itsdemondeer Can you please send us a screenshot of the error message you are seeing? Additionally, when does this error message pop up? Thanks for working with us on this. 🤝 ... View more

@Ceedub I have added your feedback to the ticket we have open with our engineering team so they can further investigate. Thanks for your patience in the meantime! ... View more

@Wesley02 I moved your post over to this existing thread: Switch to Premium Family while on Google sub The only way to accomplish this, would be to create new accounts for each of your family members, and then have them sign into their new accounts on their different devices. You can then upgrade to the Family Plan, and invite those new accounts they created to join. Once everyone is added to your Family Plan, you will all be able to listen on your different devices at the same time. Check out the accepted solution for more information around switching from an individual Premium subscription through Google Play to a Premium Family subscription directly through Pandora. Hope this helps! ... View more

@Vic_Lala I moved your post over to this existing thread: Reinstate my canceled sub with Google Play I had our support team take a look, and they mentioned your Pandora Premium subscription through Google Play expired this month. Unfortunately, they are unaware as to why the subscription ended as they have limited access to the Google Play billing system. If you'd like to resubscribe to Pandora Premium, you can do so through the app again with Google Play, or if you'd prefer to sign up directly through Pandora, you can resubscribe here.  Hope this helps!  ... View more

@rudolph Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! 🎧 ... View more

@Jmyles8200 Since your account is upgraded via Google Play, you'd need to go into your subscription settings within your actual Google Play account to view your renewal date through their service. If you are having trouble locating your subscription within your Google Play account, you will need to get in touch with the Google Play support team directly. Hope this helps! ... View more

@Boxedguy I moved your post over to this existing thread: Thumbs Up list in profile still includes count from deleted stations This is actually a known issue that our engineering team is looking into. Despite deleting a number of your stations, the Thumbs Up given on those stations are still getting included in your Thumbs Up list count showing in your profile: I have added your information to the ticket we have open with our engineering team so they can further investigate. Thanks for all your patience in the meantime as they work to find a fix. 🛠 ... View more

@TheWord I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@TheWord1 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@robbieapplegate Your account was created on 11/26/2009. Thanks for your continued support! 🥳 ... View more

@Brandy5215 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more