@Darth_Skaro Thanks for sending that over.
Yes - it is possible that the version you sent over is just a separate recording than one you are normally used to hearing.
In regards to other tracks being mislabeled or various artists having their music listed under an artist with the same name (but different genre), feel free to report any instances of those on either of these threads:
Incorrect song title
Music listed under the wrong artist
Music listed under artist with similar name
Hope this helps!
... View more
@Listener001 I moved your post over to the Other Devices space since this issue sounds specific to your Roku device.
There is no minimum number of tracks you need to keep on a playlist - that is completely up to you what tracks you want to include.
What is the name of the new playlist you created as well as the name of the track by Keith Whitley that isn't playing correctly on your Roku?
What version of that song plays on Roku, and which one should be the correct one?
Let me know.
... View more
@EmperorJJ1 Unfortunately, there isn't a way to add genres as seeds to your collected stations.
I recommend creating a feature request if you'd like to see that option available on Pandora.
Thanks for being a part of the Community! 😁
... View more
Thanks for following up, @piper11.
Unfortunately, this issue is still being investigated by our engineers.
Thanks again for all your patience in the meantime.
... View more
@Listener001 Always happy to help!
Both songs should already a part of your collection now since the entire album as added.
Now all you need to do on your end is click on the track or play button to listen to it.
Hope this helps clarify.
... View more
@cheddafreak It looks like the email address you provided our support team with initially was invalid, so they were unable to reply to the message you sent.
I have created a new case for you, and our support team will now be sending you a message to the email address associated with your Community profile.
Please keep an eye out for their message.
... View more
@Listener001 Yes - I think it would probably be easiest if we add the whole album to your collection.
That way, you'll be able to easily locate the two tracks you want to play.
You should now be able to locate that album the same as your other ones:
Here is also a link to the two tracks you mentioned you wanted to listen to:
Watch Me (Re-Recorded)
What Part of No (Re-Recorded)
Thanks for being a part of the Community!
... View more
Hi @wildtribe,
It looks like you already have a Pandora account set up - it is the same account that you used to set up your Community profile.
Were you having trouble accessing this account?
If so, is it because of an issue with your email or password not being accepted?
Let me know.
... View more
@Listener001 I had our support team help add all three of those albums to your collection.
If you are listening on a computer, you can find those albums by:
Clicking on My Collection
Click on Albums
You can also click on the following links to access those albums:
Kentucky Bluebird
L.A. to Miami
Don't Close Your Eyes
Hope this helps!
... View more
@jbiancalana Sorry to hear the frustration!
I've escalated your case to our support team and someone will be reaching out to provide you with 1:1 assistance via email.
Be on the lookout for a message to the email address associated with your Pandora account.
Thanks for your patience in the meantime.
... View more
@Listener001 I'm happy to look into this - what is the name of his original album that you were looking to play those tracks from?
Let me know.
... View more
@Listener001 I had our support team add the correct version of that track to your collection for you.
They also went ahead and removed the version from Discovery Vaults CD as well to avoid any future confusion.
Here is a link to the track to Buy Me A Rose by Kenny Rogers (From the album She Rides Wild Horses) for your reference as well: https://www.pandora.com/artist/kenny-rogers/she-rides-wild-horses/buy-me-a-rose/TRbJV7Xc94rnx2w
Hope this helps!
... View more
@Darth_Skaro Would it be possible to send me a screenshot of what you are seeing?
Also to clarify, does the song show it will play for "X" amount of time, however it gets cut off after only playing for 30 seconds?
Let me know.
... View more
@2cats Nice to see you around the Community. 👋🏽
Thumbs are station specific, so please feel free to Thumb Up and Thumb Down accordingly. Giving a Thumb rating on one station will not affect any of your other stations.
Hope this helps!
... View more
Thanks for reporting this, @Madrooster7.
I have passed your feedback along to our curation team for further investigation.
Thanks for your patience in the meantime!
... View more
@MusicFan012345 I will have someone from our AMP team contact you privately via email to further assist with this.
Please keep an eye out for their message. 📬
... View more
