@Armorall Thank you for reporting this. I have escalated your feedback over to our engineers so they can take a closer look. Keep an eye on this thread as we will provide you with an update when we receive additional information from our engineers. Thanks for your patience in the meantime! 🤝  ... View more

@andykoz Happy to hear that. Enjoy the music! 🎧 ... View more

@Armorall Would it be possible to send us a picture of what is showing on the grey screen you mentioned when you attempt to stream Pandora? Thanks for working with us on this. 🤝 ... View more

@jeffandpaulVT Thanks for sharing your experience on the Community. This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. If you're still having the same problem, then please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). Hope this helps. Let me know how it goes. ... View more

@abisai_aguilar7 I wanted to provide you with an update - our engineers are currently working on a fix for this. In the meantime, a workaround to getting the full album to show on the night of the release is to sign out of the app, and then sign back in. I will make sure to provide you with another update when a permanent fix is officially released. Thanks for your patience!  ... View more

@andykoz Thanks for sharing your experience on the Community.  It sounds like you may be running into the Skip Limit. So that we can confirm, can you please try using the skip button as well the next time the track doesn't advance after giving it a Thumbs Down? Can you also send us a screenshot of what you are seeing? Thanks for working with us on this. 🤝 ... View more

@mjkkgurka Nice to see you around the Community. 👋🏽 It looks like you currently have two Vance Joy Radio stations in your collection (one is your original station, while the other is a shared station: I checked on my end, and it looks like it is the shared station that you are unable to add variety to. You should however still be able to add variety to the original Vance Joy Radio station you created. I recommend removing the shared station from your collection to avoid any future confusion with this. Hope this helps! 😁 ... View more

@MOHLovesAlaska Thanks and have a great weekend as well! If you know of any couches like that for sale, let me know - asking for a friend. 👀😁 ... View more

@abisai_aguilar7 This is very helpful - thank you for sending that over. I am going to reach out to someone on our curation team and pass your feedback along to them so they can further investigate. We appreciate you reporting this to us on the Community!  ... View more

@Foodeefish Nice to see you around the Community. 👋🏽 It looks like your Pandora Premium Family plan has expired, which is why you're hearing ads again. For more information about that, I'd recommend contacting the master account holder, or asking them to reach out to us directly (if you aren't the master account holder). Otherwise, if you'd like to continue receiving the benefits of a subscription, you will need to upgrade again. You can upgrade to Pandora Plus or Pandora Premium here. Let me know if you have any trouble with this. We really appreciate your support! ... View more

@Laraswimm Thanks for sharing your experience on the Community. Could you tell me a bit more about what is happening? Are you casting Pandora to smart speakers from a computer or a mobile device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a mobile device, what is the make and model (and carrier, if applicable)? What is the make and model of the smart speakers you are using? Is there an error message? If so, what does it say? Can you provide me with a screenshot/screen-recording of what you're seeing? Thanks for working with me on this. 🤝 ... View more

@missy1719992000 I'm happy to look into this. Please follow up with: the make and model of the device you are using when the stations are missing the names of each of the stations that are missing from your collection a screenshot of what you are seeing Thanks for working with me on this. 🤝 ... View more

@abisai_aguilar7 I checked our catalog and do see that we have that album available here: ENOC (Explicit) All 20 tracks appear to be available when I checked on my end. Are you still not seeing the full album? If so, can you please send me a screenshot of what you are seeing? Thanks again for working with me on this.  ... View more

@abisai_aguilar7 I'm happy to look into this. Can you please provide me with an example of an album you are seeing with missing tracks? Thanks for working with me on this. 🤝 ... View more

Me! 😆 ... View more