Thanks for the update, @DavePandora. I've marked the above as a solution for now. Thanks again! ... View more

Hi @papagiorgio200! Glad to hear that this seems to be resolved. If it happens again, can you please share a screenshot of the message you receive to share with us on community. If you need help with this, let us know. Thanks! ... View more

Hi @tom2 If you haven't already, I would try re-pairing your Bluetooth connection with your vehicle to see if that will help. Are you connecting to CarPlay or just Bluetooth? ... View more

Hi @pellchie2002! Sounds like you've already tried all the troubleshooting steps that I could offer. I do see a new connection from early May. The only other suggestion I can make is to manually remove the connection from your Pandora account on my end, and having you power cycle or factory restore your device again to see if that will help. If you'd like to try this, let me know. In the meantime, I'm happy to pass this along to our engineering team for further investigation. Can you tell me a little more about your experience. Do you receive buffering or cannot play messaging immediately, or does it happen after some time? Also to confirm, does the music still play even though the message appears? Thanks for the help. ... View more

Let us know if you run into trouble again, @nancsue! Check out Collaborative Cuts A quarterly series of crowd-sourced playlists created by you, the community's listeners. Our new "Collaborative Cuts" program allows you, the listener, to help create community-inspired Pandora playlists for all listeners to enjoy! ... View more

Hi @mattyfarrell! Thanks for the reply. I know we sometimes make changes to improve the station experience that can result in some or all modes no longer being available. However, I'm happy to reach out and see if any recent changes were made. Thanks for your patience in the meantime. ... View more

@AnnLaurelB  The track needle or progress bar on web or desktop app can be found at the bottom of the screen, above the playback controls. Using your mouse you can control where playback begins on the podcast.   ... View more

Hi @Abeckyes  Does this happen with a particular station? Are you connected to any other device, such as a Bluetooth speaker? In the meantime, I would uninstall and reinstall the app to create a new connection with Pandora. This will also clear the cache as well. To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app. Then re-install Pandora via the App Store on your device. ... View more

Hi @PamelaKPorter  Can you tell me a little more about your experience? Does My Collection or Profile not appear on your Apple TV or are you not able to make select these tabs with the remote? Are you using an Apple Remote or is the app installed through your Samsung TV? ... View more

Hi @corinnespina! Sorry for any trouble! Looks like you've already tried uninstalling and reinstalling. Have you tried reconnecting your Bluetooth connection? If not, I would try reconnecting to see if it will help. Otherwise, I'm happy to pass this along to our engineering team. Can you let me know some details about phone: make and model: Pandora version: iOS version: Let me know if you need any help finding that information! ... View more

Hi there, @Knicoleee23! A screenshot would be helpful. I've been trying to reproduce on my iPhone, but haven't been able to yet. We're both on the same version (2305.2) so I'm curious what's changed for you. You can attach a screenshot by tapping on the icon that looks like a camera and then follow the prompts. This is best done directly on the community website, if you are a responding to a community email notification, you won't have the option to add a picture. If you can take a screenshot of where you would normally see the shuffle icon - that would be most helpful. Let me know if you continue to have trouble. I also so we a new log in connection on 6/2 - did you uninstall the app or sign out? ... View more

Let's try a couple of troubleshooting steps for your Android, @Tehwanderer. You mentioned clearing the Bluetooth cache, but let's also clear the Pandora app data and cache. You can do that with the following steps: Note: You may need to re-download some of their offline content after this. Pandora Plus users, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know. Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. You will be asked to log into your account after completing these steps. Let me know if you need help signing back in.   Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

Hi @isaismen1! Can you tell me a little more about your experience: Are you connected by USB or Bluetooth to Android Auto? Does Pandora not appear on the head unit and within the Android Auto App? Which Pandora version are you currently on? Let me know if you need help finding this. ... View more

Hi @Knicoleee23  I checked some of my playlists and I still have the ability to shuffle within a playlist. Can you share a screenshot of an example playlist you're having trouble with? Please include the name of the playlists in your response. Also, which Pandora version are you currently on? ... View more

Hi @67StingrayJ - welcome to community. I moved your message over to an existing thread: iOS: Deleted Thumbs and Playlists still show in Profile I made a small change to your account that that should help. Let me know if you continue to see 'Amy Winehouse Radio Thumbs Up' playlist in your Profile. If you have another playlist you'd like to remove, let me know the name and I'll take a look. ... View more

Hi @Jack11138 Downloading offline content can depend on the size of the stations downloading, the device, and cellular connection. If it seems like it's taking awhile, I would try the following, these steps have worked for me in the past: First, I would reset your downloads, by signing out and back into the app. Next, I would connect your phone to a power source and disable the auto-lock. Settings > Advanced > Conserve Battery > disable 'Enable Auto-Lock' Then, ensure 'Download over cellular' is enabled Settings > Offline < enable 'Download over cellular' Be sure to keep Pandora open and in the foreground while the downloads complete. From the Offline tab, you should see a progress bar of your station downloads. Let me know how it goes. ... View more

My jam 🎶 Not Tonight - Lil' Kim (feat. Da Brat, Left Eye, Missy "Misdemeanor" Elliott and Angie Martinez) (Remix) CLEAN                 ... View more

Hi @Mjfalk43! Welcome to community, sorry to hear you're having trouble with your Onkyo. I've gone ahead and removed the Onkyo connection from your Pandora account. This should automatically log you out. If not, you may need to power cycle your device by unplugging it for at least 5 minutes. Once you've been logged out, please try connecting to Pandora once again. Let me know how it goes. ... View more

Hi @Tehwanderer Thanks for posting. Can you let me know the make and models of the car. Are they all different? ... View more