Hi @vendors709 ~  Our support team would be happy to help with this. I've asked them to follow up with you via the email associated with your Pandora account.  Thanks for posting on community! ... View more

Hey @Stacychaviss - Thanks for posting! Let's try start with some standard troubleshooting steps to see if we can resolve this.  First, if you haven't already, make sure your internet connection is working properly: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option), and see if it works better. Try rebooting your modem and router and restarting the device. If that doesn't help, let's try uninstalling and reinstalling the Pandora app. Note: you'll need to be signed into your Xbox Live account.  Go to My games & apps from the home screen and highlight Pandora from the list of apps. Press the menu button on your controller. Select Uninstall. Choose Uninstall all to confirm that you want to uninstall the app. Then, reinstall the app: From Xbox's Home, go to Store and either select Browse apps > Popular music apps or search for Pandora to download the app. When the download is complete, you can find Pandora again in the My games & apps section. Let me know how it goes. ... View more

Hey @Dfinteriano ~ Thanks for posting! Have you tried clearing the app data on your mobile? If not, let's give that a try. From your Android Settings, please clear the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):* Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. Please note that you will be asked to log into your account after completing these steps. Let me know how it goes.  ... View more

Rock on!  ... View more

We apprecaite the feedback! Thanks for sharing on community! ... View more

Hi @Lachoola - Thanks for joining community! Could you provide the following information so I can investigate? What is the make, model and year of your vehicle?   If you have an aftermarket stereo, what is the make and model of that device?   What is the Pandora app version you're on (let me know if you need help finding that)?   How is your smartphone connected to your car? (Bluetooth, USB, Aux)   Is your vehicle equipped with Android Auto or Apple CarPlay? ... View more

Ahhhh! That solves it. @Blueryan     ... View more

Thanks for the info @Sjb! Let's first check to see if any update is available for Pandora: Here's how to update the Pandora app on your Android device: Open the Google Play Store app. Touch the menu icon in the upper left and select My Apps. Apps with available updates are labeled Update. Choose any appropriate apps and tap Update. Tip: In some cases, you may need to restart your device to update an app. ++ After updating, let's clear the app data. Here's how to do that: Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. *Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. You'll be asked to log into your account after completing these steps. Let me know how it goes.  ... View more

Hey @Blueryan - All your stats should be listed at the top, below your Profile Name. You should see the following:  - Blueryan - Local Performer Created/ Tier/ Playlist/ Stations/ Thumbs/ Music Hours/ Podcast hours   Let me know if you're still having trouble.  ... View more