Hi @Jverkamp! I've enabled a trace on your account to help investigate. I'd like to remove the device connection between your car and Pandora account. This will log you out and you'll need to log back in. If you're up for this let me know and I'll begin. ... View more

New Music Monday!!!! If you're a fan of DNCE they have new single! I really enjoyed it, hope you do too. Track: Move Year: 2022 Listen here ... View more

No problem, @Sparky2991.  I'm particularly interested if this is happening with your mobile device. Unfortunately, the Squeezebox is no longer supported by Pandora, so I won't be able to provide any specific troubleshooting steps. However, I would recommend checking for a new firmware update on your Squeezebox. If an update is available, try loading Pandora again once the update is complete. If you're still having the same problem: Try connecting directly via an ethernet cable rather than wirelessly (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). ... View more

Hi @KachinaShadow! I definitely can. Sorry for the continued trouble. ... View more

@Sparky2991 I have a trace enabled on your account to help investigate. When this happens again can you let me know the date and time, I'll take a closer look. Please include the picture/screenshot that @AdamPandora mentioned earlier. Thanks! ... View more

Hi @Sparky2991! You mentioned that this is happening on several devices, can you let me know which ones? Also, are they all connected to the same WiFi? Does this happen when you're on cellular or another WiFi? Thanks! ... View more

Hi @jonh1373 - Sorry to hear that didn't help. I've gone ahead and passed along your info and experience to our engineering team for further investigation. Thanks for your patience in the meantime. ... View more

Hi @jjscheid! Welcome to community. Can you tell me a little more about your experience? Are you using the Pandora app or the Sonos Controller app? If you are using the Sonos Controller app, are you streaming from your mobile device or from a computer? Does this only happen when playing through your Sonos or other devices like mobile and web? Thanks, let me know! ... View more

Hi @Danirobo612! I removed the connection between your Yamaha and Pandora account. This should automatically log you out when it takes affect. This might not happen immediately, so please be patient. After you've been logged out, use the following steps to reactivate your Yamaha. Launch the Pandora application. Select New User. An activation page will appear with a code - leave this code up on the device screen as you continue. From the web, visit www.pandora.com/yamaha and enter the activation code there. Or, from a mobile device, open the Pandora app and go to Settings, then tap Device Activation and enter the code. If you're still having trouble, some users have mentioned that a device reset has helped them. ... View more

Hi @VG_Ltd! Welcome to community. Streaming content from your mobile device to your Samsung TV is great once it's set up. I found a link from the Samsung help site that looks pretty great. Before starting, I would recommend making sure your TV firmware, iPhone OS and Pandora version are all up to date. The link also includes which Samsung TV models support this feature. You can click here to check out the link: How to stream from an iPhone using AirPlay 2 ... View more

New Music Monday! New track from one of my favourite artists, George Ezra. Track: Green Green Grass (Acoustic) - Single 2022 Listen here   ... View more

Hi @BOsborne! Thanks for posting. I moved your message over to a similar thread: Yamaha - Error message: "Access Error" I've gone ahead and removed your Yamaha connection from your Pandora account. When this takes affect, you'll automatically be logged out. Please be patience as this may not happen immediately. Let me know if you continue to have trouble. ... View more

Hi @audiophile82! Sorry to hear about the continued trouble. Some users have found that a reset of their receiver has helped. It may help in this instance if you haven't tried it already. ... View more

@Danirobo612 Can you share a screenshot or picture of what that looks? How is your Yamaha set up in your home? Are you connected to a TV and speaker system? ... View more

Hi @devintrier - Sorry to hear that you're still having trouble. We’ve unfortunately exhausted all of our known solutions. I’ve gone ahead and forwarded your experience to our engineering team for further investigation. I would recommend contacting Yamaha Support for additional assistance. Sorry for any inconvenience.   ... View more

Hi @Danirobo612 Are you receiving an error message when connecting to your Yamaha? In-home device like Yamaha are associated with your Pandora account by using a code that needs to be entered on a separate device for activation. If you need to reset the connection with your Pandora account, I can do that from my end. Let me know. ... View more

Hi @shawnah! Thanks for posting. I moved your message over to an existing thread in our Desktop board: Sound Mutes but Song Timer Continues Does this only happen on web or the desktop app too? In the meantime, I recommend trying some of the troubleshooting steps that @AlyssaPandora has suggested above. You can find the steps here. ... View more

Hi @Jverkamp! Thanks for posting. Can you tell me a little more about your mobile device and set-up? What's the make and model of your phone? Can you also let me know the Pandora app version you're on? If you need help finding this let me know. Are you connected to your Buick by Bluetooth or USB? Do you use Android Auto or CarPlay when connected? Lastly, does this happen when you're outside of your vehicle? For example, playing directly from your mobile or connected to a speaker. Let me know! Use your mobile device only when conditions allow and as permitted by applicable law. ... View more