Hello everyone! Thank you for contributing to the community.
We understand how frustrating this experience has been for you, and we wanted you to know that both the Pandora and Samsung teams are working hard to resolve the problem.
Samsung's engineering team has contacted us and would like to work directly with listeners affected by this to help further investigate. This would imply working directly with the Samsung team to troubleshoot the issue.
If you'd like to participate, please contact me via Private Message, here on the community, or by tagging @TannerPandora in a post on this thread. Please DO NOT include any personal information in this public forum, such as emails or phone numbers. I'll contact you directly in a private message to gather any additional information.
If you're new to this thread and have encountered this problem, please include the following information in your post, and if you'd like to troubleshoot with the Samsung team:
Samsung TV model
Router and modem models
Are you using Wi-Fi or Ethernet?
What is the name of your Internet Service Provider?
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