Hi @Natalie77273! Thanks for posting. I merged your post with an existing thread: Getting Set Up on Google Nest Mini Check out @AlyssaPandora accepted solution post above for steps on how to get started.  Let us know if you have trouble.  ... View more

Hi @panduser555! Thanks for following up and your feedback using voice commands with Google Home. I would recommend using more specific voice commands to see if this will help. You can find more specific commands for Google Home, on the Google Nest Help page here.  In the meantime, I've passed along your experience to our engineering team.  ... View more

Hi @CouchCommando @zsnafu @panduser555 Thanks for posting your experience to community.  To help look into this, can you please let me know the exact voice command that you use when requesting music to play on Pandora through your Google Home device. Please include the model of your device and if possible, the generation.  Thanks! ... View more

@Weed  Definitely understand where you're coming from and have noticed similar behaviour on my own account. There is currently a feature request for more volume settings under - Sound balancing/ More Volume Settings - the best way to get ideas like this heard is by voting (tapping the heart) for them in our Feature Request board. To learn more about feature request suggestion visit: "How do requests become features?" Thanks for being part of community!   ... View more

Hi @Weed! Welcome to community! Can you explain your experience a little more? Are you listening to Pandora on a computer or on a device?   If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model?   ... View more

Thanks for the follow up, @Bradleygt.  Can you do me one last favor and power cycle your modem / router.  Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. If you're able to, connect to your TV with an ethernet cable and let me know if the same thing happens. In the meantime, I've created a ticket and passed your info along to our engineering team for a closer look at what be happening.  Thank you!   ... View more

Glad to hear it's working again, @Jreadytx!  Lemme know if it stops working again. Enjoy the tunes! 🙌🏻 ... View more

Hi @WendyHerrick! Thanks for posting.  I've gone ahead and removed the Denon association with your Pandora account. When this takes affect, you'll automatically logged out.  After you've been signed out, set-up Pandora once again and let me know if you're still having trouble.  Thanks!   ... View more

Hi @Bradleygt! Thanks for posting your experience.  Happy to look into this for you. Can you let me know the model and year of your LG TV? Is your TV connected via WiFi or ethernet? In the meantime, I've enabled a trace on your account. Can you please replicate the experience you mentioned while this trace is enabled. Can you let me know if it looks like content is loading / buffers and then progress to an ad or if just plays ad after ad? Thanks! ... View more

Glad to hear it's working again, @micmanchee! 🎉 It's interesting that you had the same experience after activating your T-Mobile ad-free weekend. Other than yours and @gregsjanes report, I haven't heard of this happening. However, I do report these experiences to our engineering team and have included your info. At this time, since individual manufacturers are responsible for the implementation of the Pandora app for their products, some of the devices may lack certain features that are newly available.  ... View more

Hi @Ampogue! Thanks for posting to community. Can you tell me a little more about your question? Are you asking for devices that enable voice commands, when you give a command, who is interpreting your command? Did you have a specific voice enabled device you're using? ... View more

Thank you @Midair and @Dgibbs2009 for your helpful information!  ... View more

Hi @Jreadytx! Thanks for posting your experience. Based on your description, it sounds like you're receiving a different type of message. Is your Yamaha receiver connected by WiFi or ethernet? I've gone ahead and enabled a trace on your account. Can you power cycle your modem / router / Yamaha receiver and then try Pandora on your Yamaha once more.  ... View more

Hi @micmanchee! Thanks for posting.  I've removed your Yamaha device association from your Pandora account, when this takes effect, you'll be logged out automatically.  Once you've been logged out, you'll want to go through the set-up again on your Yamaha. If you're still having trouble, I would run through the power cycling on the Yamaha and your modem/router once again. Let me know how it goes.   ... View more

Hi @Stever11! Thanks for posting to community.  As I understand it, I don't believe there is a way to connect  PC speakers with Sonos and Pandora to play simultaneously.  I do know that Sonos has a desktop app available, but it's not entirely clear if the app allows you to play music on your desktop and your Sonos speakers at the same time.  For more details, I would contact Sonos Support. Sorry I couldn't be more help with this.  ... View more

Thank you for the info @Drewski1215!  ... View more

Thank you for the info, @Willyumkbooth! I've passed this along to our engineering team.  Apologies for the inconvenience in the mean time.  ... View more

Hi @Dgibbs2009! Thanks for the post. Can you let me know the  model of your modem / router and the model number of your Samsung TV? ... View more

Thanks for the update, @Midair. I'm wondering about the ISP myself. Appreciate the update on your experience and I've passed this along to Samsung and Pandora for further investigation.  @Drewski1215 Sorry for the trouble with your Samsung! 😓 Unfortunately, I don't have any additional info at this time. Samsung and Pandora are working diligently to investigate this experience.    For anyone else who is experiencing this, please let us know the following info: Model of your Samsung TV Make and model of your modem / router The Internet Service Provider you use We appreciate your patience in the meantime.  ... View more

@JBSD  You mention this happening on your Sonos,  and it sounds like this is happening on another Pandora account on your Family Plan that isn't associated with your community profile.  I'm happy to look into this further and I believe I have located the correct account that you are referring to. To help with this investigation, can you please let me know the time and date you receive this message the next time it happens.  ... View more