Thanks for trying, @paintman161! Sorry the device removal didn't help. Can you let me know the model of your Yamaha? I'd like to pass this on to our engineering team for further investigation.  ... View more

You're welcome, @whoaech! 🙂 ... View more

Hi @paintman161! Thanks for following up. Are you getting the error when you try to register Pandora on your Yamaha? Can you let me know the steps that lead up to you receiving the message.  Thanks! ... View more

Hi @Carnell007! Glad to hear it's working. 🎉 ... View more

Yay! 🥳 Glad to hear it, @zivua! 🎉 ... View more

Glad to hear it, @sreedy71! Let me know if you receive the message again.  Happy Monday!  ... View more

Hi @tcelia5! Thanks for following up. Sorry to hear this is still happening. 😔 I've created a ticket and reported this to our engineering team for further investigation and included your info.  Thank you for your patience while we look into this.  ... View more

Hi @afa59! Thanks for posting to community. You should be able link Pandora to any supported Google Home device. To link your Pandora account to your Google Home or Google Nest device: First, make sure that your mobile device is connected to the same Wi-Fi as your Google Home. Open the Google Home app and in the top right corner, tap Account. Double-check that the Google account listed is the one linked to your Google Home or Google Nest device. Go back to the home screen. Tap Add in the top left corner, then Music and audio. Select Pandora, then Link your account. Sign into your Pandora account to access your collection. Once you've done that, you can start using voice commands to access your Pandora. Check out this page for more information about voice controls while listening to Pandora on Google Home devices. ... View more

Hi @DPT_Archer! Thanks for posting to community, sorry for any trouble with Pandora on your Sony TV.  Sounds like you've done quite a bit of troubleshooting already. I've enabled a trace on your account to help us understand what may be happening.  I'd like to remove the Sony device association with your Pandora account and have you run through the set-up again to see if this will help. In the meantime, I've passed along the information you provided to our engineering team for further investigation.  ... View more

Hi @zivua and @paintman161! Thanks for posting. I've removed the device association from your Pandora accounts, when this takes affect (it may not happen immediately), you will be automatically logged out.  After this occurs, please try to activate your Yamaha once more. Let me know if you still get the access error message.  Have a happy Monday! ... View more

Hey @Toosweet! Thanks for posting. Can you give me a little more info about your experience? Is there an error message? If so, what does it say? Does playback stop? Can you provide me with a screenshot/photo of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.) ... View more

@sreedy71 I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. This may not happen instantaneously. I would highly recommend changing the password to your Pandora account to something new and hard to guess.  Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder.     ... View more

Hi @JBSD - Happy to look into this a bit more.  I've enabled a trace on your account, the next time you receive the message, let me know the date and time and I'll have a closer look.  We do have a feature request for allowing multiple streams on the same device, you can check it out and vote here: Listening to More than One Device at the Same Time ... View more

Hi @sherall0! Thanks for posting your experience.  I checked the account that is associated with your community profile and I see an association with an Xfinity device. Looks like it's connected but you weren't able to log into Pandora on your Xfinity device? Have you tried logging in since? Do you get an error message? Could you take a photo of what you see when you try to log in. You can insert the photo here in your next reply.  ... View more

@sreedy71 I further investigated and see an additional device attempting to listen on your account at the same time the Sonos is playing. It looks like they may be trying to Google Cast to a device.  For example, on 6/28/21 Sonos was playing at 4:57pm and at the same time a Google casting attempted to play. This would have caused the sim stream error to appear.  If this wasn't you, then I recommend securing your account by removing all device associations and changing your password. I can help with this from my end, just let me know.  ... View more