Glad to hear it's working again, @Jreadytx!  Lemme know if it stops working again. Enjoy the tunes! 🙌🏻 ... View more

Hi @WendyHerrick! Thanks for posting.  I've gone ahead and removed the Denon association with your Pandora account. When this takes affect, you'll automatically logged out.  After you've been signed out, set-up Pandora once again and let me know if you're still having trouble.  Thanks!   ... View more

Hi @Bradleygt! Thanks for posting your experience.  Happy to look into this for you. Can you let me know the model and year of your LG TV? Is your TV connected via WiFi or ethernet? In the meantime, I've enabled a trace on your account. Can you please replicate the experience you mentioned while this trace is enabled. Can you let me know if it looks like content is loading / buffers and then progress to an ad or if just plays ad after ad? Thanks! ... View more

Glad to hear it's working again, @micmanchee! 🎉 It's interesting that you had the same experience after activating your T-Mobile ad-free weekend. Other than yours and @gregsjanes report, I haven't heard of this happening. However, I do report these experiences to our engineering team and have included your info. At this time, since individual manufacturers are responsible for the implementation of the Pandora app for their products, some of the devices may lack certain features that are newly available.  ... View more

Hi @Ampogue! Thanks for posting to community. Can you tell me a little more about your question? Are you asking for devices that enable voice commands, when you give a command, who is interpreting your command? Did you have a specific voice enabled device you're using? ... View more

Thank you @Midair and @Dgibbs2009 for your helpful information!  ... View more

Hi @Jreadytx! Thanks for posting your experience. Based on your description, it sounds like you're receiving a different type of message. Is your Yamaha receiver connected by WiFi or ethernet? I've gone ahead and enabled a trace on your account. Can you power cycle your modem / router / Yamaha receiver and then try Pandora on your Yamaha once more.  ... View more

Hi @micmanchee! Thanks for posting.  I've removed your Yamaha device association from your Pandora account, when this takes effect, you'll be logged out automatically.  Once you've been logged out, you'll want to go through the set-up again on your Yamaha. If you're still having trouble, I would run through the power cycling on the Yamaha and your modem/router once again. Let me know how it goes.   ... View more

Hi @Stever11! Thanks for posting to community.  As I understand it, I don't believe there is a way to connect  PC speakers with Sonos and Pandora to play simultaneously.  I do know that Sonos has a desktop app available, but it's not entirely clear if the app allows you to play music on your desktop and your Sonos speakers at the same time.  For more details, I would contact Sonos Support. Sorry I couldn't be more help with this.  ... View more

Thank you for the info @Drewski1215!  ... View more

Thank you for the info, @Willyumkbooth! I've passed this along to our engineering team.  Apologies for the inconvenience in the mean time.  ... View more

Hi @Dgibbs2009! Thanks for the post. Can you let me know the  model of your modem / router and the model number of your Samsung TV? ... View more

Thanks for the update, @Midair. I'm wondering about the ISP myself. Appreciate the update on your experience and I've passed this along to Samsung and Pandora for further investigation.  @Drewski1215 Sorry for the trouble with your Samsung! 😓 Unfortunately, I don't have any additional info at this time. Samsung and Pandora are working diligently to investigate this experience.    For anyone else who is experiencing this, please let us know the following info: Model of your Samsung TV Make and model of your modem / router The Internet Service Provider you use We appreciate your patience in the meantime.  ... View more

@JBSD  You mention this happening on your Sonos,  and it sounds like this is happening on another Pandora account on your Family Plan that isn't associated with your community profile.  I'm happy to look into this further and I believe I have located the correct account that you are referring to. To help with this investigation, can you please let me know the time and date you receive this message the next time it happens.  ... View more

Hi @Willyumkbooth! Thank you for posting to community! Sorry for any trouble with this in your Kia. Our engineering team is currently investigating this. I'd like to add you to our ticket. Can you please let me know the following: Make and model of your phone The Pandora version you're on (if you need help finding this let me know) The year of your Kia Thank you! ... View more

Hi @xanvta!  I checked in with the engineering team and they are still investigating this. Sorry for any inconvenience in the meantime.  ... View more

Hi @JBSD  I took a closer look at the playback for the Pandora account associated with your community profile last night (7/14/21) around the time you posted (10:00pm) and I do see 2 streams attempting to play at the same time. One from a web player, and one from an iOS device.  It sounds like that simultaneous streams warning was tripped on accident, which may happen from time to time when switching from one device to another. I've had this happen to me in on my own experience when switching from web to mobile.  If you continue to have trouble with this message, it may help to create a separate account for your mobile device. I see that you have open spots available with your Premium Family subscription. Let me know if you need help or further instructions with how to do that. ... View more

Hi @Midair! Thank you for posting your experience.  Do you still have the T-Mobile Internet Gateway available to you? Wondering if you can reconnect to the T-Mobile IG and try and replicate the same issue again on your TV.  This would be a great help! Thank you.    ... View more

Hi @texadian! Thanks for posting your experience! I moved your message over to an existing ticket that sounds very similar: Alexa Devices - Songs Cut Off Before Song Ends Our engineering team is investigating and I've included your info to our ticket for this. Thanks for your patience while we look into it.  ... View more

Hi @Zexxweb! Thanks for posting.  Sounds like you're using the Bose app to connect to your Bose Soundtouch. Since individual manufacturers are usually responsible for the implementation of the Pandora app, some devices may lack functionality for features like T-Mobile's Ad Free weekend.  For now, I would activate the offer on a mobile device and use a bluetooth connection to connect to your Bose Soundtouch. ... View more