Hi @Paulie71! Thanks for posting. I moved your message from our Feature Request board to our Android Board to help keep things organized.  It sounds like you may have the Auto-Play feature enabled on your account. When this is turned on, auto-play will keep the music playing with similar songs when your album or playlist ends.  You can manage this feature from your Settings.  To view your AutoPlay setting from a mobile device: Tap Profile and select the Settings gear in the top right corner.  Select Advanced. To view your AutoPlay setting on the web: Open your Settings. Select Content Settings. Set the AutoPlay toggle to your preference. Hope this helps. Thanks for being part of community. 🙂 ... View more

Hi @Alymich56! Thanks for posting.  Can let me know the make and model of the device this is happening on? Does the same thing happen if you try another device like mobile or web? Let me know.  ... View more

Hi @SusieQ! Thanks for posting.  I created a new thread for your message since this seems to be a returning issue and the previous one has been resolved.  I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to reproduce the error message in your Volvo. When you do, please let me know the time and date so we can take a closer look.  In the meantime, I've created a new ticket for our engineering team to look into this. The Pandora integration in your Volvo is powered by a Wi-Fi Hotspot built into your vehicle by Volvo. It's possible that they are using a hotspot signal that is routed outside of the US. Since we can only legally offer Pandora services to listeners located in the United States at this time, this may be the cause of your error message.  I'll be sure to update this thread with updates as they are made available to me. Thanks for your patience in the meantime.  ... View more

Hi @Mlogue45! Thanks for posting. Are you using Android Auto or an integrated Pandora app on your Clarion? Can you do me a favor take a picture of the app on the display screen for me? Can you let me know the Pandora version you're on? (go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.) Thanks for the help! ... View more

Hi @pefei! Your Sirius subscription connects via a satellite signal, not through the integrated WiFi, so it will be unaffected by any connection issues with the hotspot in your Volvo. I've enabled a trace on your account to help us investigate further. I've gone ahead and removed your Volvo device association from your Pandora account. When this takes affect (this might not happen immediately) you will be automatically logged out. Please log back in and try Pandora again.  If you need help logging back in, please, use this online guide with instructions on how to set up and use Pandora in your Volvo. You'll want to refer to the Connect and Entertain sections on the left-hand side of the page. In the meantime, I've reported this issue to our engineering team for them to investigate further. However, I do recommend speaking with Volvo directly as the integrated app is built and maintained by Volvo.  Let me know how it goes.    ... View more

Hi @lreslinger! Thanks for posting.  Can you clarify if you're casting from your mobile device to your TV or using an app built in the TV? If from your mobile device, can you let me know: Model: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: Go to Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If your using an app built in the TV, can you let me know: the make and model number of the device? Thanks for the help! ... View more

Hi @GMTech!  I haven't heard of this before and don't believe there is any setting on a profile that would cause this  specific error on our end. Unfortunately, without more info I'm not able to take a closer look. Our User Support team would be happy to investigate further, however, the customer would need to reach out to us directly.  They can email User Support directly from here.    ... View more

Hi @rkimpland! Thanks for posting.  As far as I know, this is a default setting on Sirius XM radios and cannot be changed.  I'll be happy to help with any Pandora related questions, but we don't provide support for SiriusXM accounts, subscriptions or devices. For help with any additional questions, you'll need to contact their support team for help. You can find their contact information here. Thanks for being part of community!  ... View more

Hi @pefei! Thanks for posting.  Can you tell me a little more about what you're experiencing? Do you receive a connection error message? If so, can you do me a favor and please send a picture of the error you receive? The Pandora integration in your Volvo is powered by a Wi-Fi Hotspot built into your vehicle. Can you also confirm that that this Wi-Fi hotspot is active and current in your vehicle?  Thanks! ... View more

Thanks for the follow up @Deadshot.  I've created a ticket so our engineers can take a closer look at what may be happening.  Just to clarify, your GMC also used Android Auto but the problem is only with your Volkswagen.  Can you also send over a bit more info about your mobile? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. Thanks! ... View more

Hi @JPW! Thanks for posting.  While Premium Access is not supported through the CarPlay display, you can enable a session of Premium Access on your mobile device and CarPlay should refresh the content on the head unit. If you'd like to see an option for Premium Access advertisements available directly on the CarPlay display, the best place to get feedback like this heard is on our Feature Request board.  You can submit a new one here. Thanks for being part of community! Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

Glad to hear it @Kneticnrg! If you run into trouble again, please let me know. Thanks for listening! ... View more

Hi @Kneticnrg! Thanks for following up.  Just to confirm, your Onkyo was able to connect to the internet but Pandora continues to not to connect at all? And there are no error messages such as "Access Error"? I've removed the device association from your account. This will automatically sign you out once this change takes effect. Please be patient as this may not happen instantaneously. In the meantime, I've created a ticket so we can take a closer look at what may be happening.    ... View more

Hi @Lonyetta1!  Thanks for posting.  I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. ... View more

Hi @Boating! Thanks for posting to community.  Can you tell me a little more about what is happening?  What is the make and model? What happens when you open Pandora? Is there an error message (if yes, what exactly does it say)? In the meantime, if you haven't already, please use the following steps to activate your in-home device: Launch the Pandora application. Select New User. An activation page will appear with a code - leave this code up on the device screen as you continue. From the web, visit www.pandora.com/vizio and enter the activation code there. Or, from a mobile device, open the Pandora app and go to Settings, then tap Device Activation and enter the code. Finally, select Continue on the in-home device. Let me know how it goes.  ... View more