Hi @Patti1 - thanks for posting to community. Sorry to hear you're having trouble with your Amazon Fire Stick
I’ve asked our User Support team to enable a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps one more time. I've also asked them to remove the device association, which may help.
Can give the following a try:
Clear your app data (If this is available on your device.)
From the Home screen, select Settings > Applications > Manage All Installed Applications;
Select Pandora from the list;
From here, clear the cache and/or data. This may help resolve various intermittent performance issues.
Note: clearing data doesn't delete the app itself, but will log you out of Pandora.
If clearing the app data is not available on your specific device, can you please uninstall and reinstall the app again To Uninstall and Reinstall the app:
From the Home screen, select Settings > Applications > Manage All Installed Applications.
Select Pandora from the list.
Click Uninstall.
Reinstall the app by returning to the Pandora app detail page.
Thanks for the help. Let me know how it goes.
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