Hi @Sweetpee  Welcome to community! I don't see a Pandora account listed under the email that is currently pending. To clarify, when you went through the process of adding the account was the new account created? If not, then I would go ahead and create a free Pandora account using that email address, and then try adding it once more.  If you continue to have trouble, let me know. Thanks! ... View more

Hi @Dmcgp972  Welcome to community! When you receive the error are you connected to: Cellular Network Home WiFi Work WiFi Do you connect to a VPN either on your phone or at the network level? Thanks for the help with this additional questions.  ... View more

Hi. @Trgarrett1  Welcome to community! Would you say that this happens after a short phone call (like, 5 minutes) or a long phone call (more than 20 minutes)? In the meantime, let's check on some settings. Sometimes, the Android OS may optimize peformance on your phone and close apps to conserve battery power. Let's try the steps below to see if it will help. Please note, the steps below are general and may not apply to all Android versions available. If you find that these steps don't apply, please refer to your user's manual for specific steps  to manage battery optimization Please try the following steps: Open your device Settings and then Apps. Scroll to find Pandora or use Search in the upper right hand corner. Select Battery Next select Unrestricted. If you continue to have trouble, let me know your Android OS and Pandora version. Thanks!   ... View more

Hi @surfer433  In most cases, your mobile OS controls Bluetooth playback to assist with launching your recently used media apps when connected. This is true with other music streaming services like Spotify and Apple Music. I've had the same experience when connecting in my car or speaker with Bluetooth, Apple Music will launch and begin playing. This is almost always true if I've played the app most recently. In these cases, I've found the best way to prevent Pandora or other streaming service from launching is to completely close the app.  However, when in the vehicle, in most recent models that support SDL, disabling the 'Launch from car' feature should help to prevent Pandora from launching and playing in the car. If this is not happening for you, I can report this experience for further investigation. Please let me know your OS and Pandora version.  ... View more

Hi @paule  Welcome to community! Are you having trouble shuffling your stations or songs within a playlist? Let us know and we can help out! ... View more

I’m pretty consistent, to be honest. I’ve always listened to different genres daily. And since I live in the Bay, seasons aren’t really a thing—it’s pretty much sunny every day.   ... View more

Hi @surfer433  Welcome to community! Try disabling Launch from Car from your Pandora settings - Profile > Settings > Advanced > Bluetooth Devices > Disable 'Enable Launch From Car'.  ... View more

Summer time favs! 😎☀️ These are always fun. 1. Summer Playlist 🎶 AND Summer Reading 📚 2. Jazz in the Park 🎷 or Silent Disco  3. Frozen Yogurt 🍨 4.  Sunset Walk 🌅 5. Pandora Shuffle 🔀 6. Sunglasses 🕶️  7. Farmer’s Market 🥕 8. Poolside BBQ 🍗 9. Sunroof Open 🚘 10. BBQ 🍔 11. Summer Pop Hits 💃 12. Street Fair 🎡 ... View more

Hi @starshadowhe  Welcome to community! To help keep things organized I moved your post over to the My Collection Board. Looks like you may have written in a support case with our Care Team. I see that they have responded to your email. To avoid any confusion, I recommend following up with the agent if you have an additional questions.    ... View more

Hi @Hairybooger  Welcome to community! I checked out your Pandora account, it looks like you may have a Roku 3. Is that correct? I see the last connection with your Roku was from 2018. It may help to run through some of our troubleshooting and create a new connection with Pandora.  If you haven't already, please try the following steps to see if they will help improve your experience: First, let's reboot your Roku using the following steps: Press the Home button on your Roku remote. Scroll to select Settings. Next select System and then Power. If you don't see Power, skip to the next step. Finally, select System Restart. If you still have trouble, remove the Pandora channel from My Channels, and try re-adding it from the Channel Store. (You can find the Remove channel option by pressing the * key on your remote while the Pandora channel is highlighted on the home screen.) ... View more

Glad to have helped, @tucsoncontrygrl! Have a lovely Friday! ... View more

Completely agree, @braidenchapman  I love anything to do with water during the summer. My favs are the beach and pool, but I'll take a lake or river in a pinch.    ... View more

Hi @Travlin  Welcome to community! To better understand your experience I have some clarifying questions.  Garmin When you mention the 'Pandora control app' do you mean the music playback controls that appear when connected? Pandora doesn't have a dedicated app for Garmin, so the connection would only be standard Bluetooth.  Honda When you connect to your Honda do you typically use Android Auto? Or are you using the PandoraLink app integrated within the infotainment center? If you're using Android Auto: Does Pandora connect and load but is unresponsive or it doesn't load at all?  Are you connected with USB or wireless AA.  If you're using PandoraLink: If a Bluetooth connection fails to open PandoraLink, have you tried a USB to see if you have the same experience? This helps determine the type of connection issue you may be having.  Other info In the meantime, could you let me know some additional information about your phone and car? Model and Year of your Honda: OS version: Pandora version: If using Android Auto, what is the AA version:   Thanks for the help with these additional notes! ... View more