Hi @284874  Welcome to community! Since you're direct-billed, and not with Apple, as you mentioned, I've created a new post for you. To view or change your direct-billed payment method I recommend doing this from the computer - I've found it to be easier personally. From your favorite web browser, make sure you're signed into your account, and visit the subscription details page. Select Settings and then Subscriptions. To make any changes to your credit card, click Update. Enter your card's security code. Click Save when finished.   For more information and details please visit our Update billing info - Direct Billed. If you continue to have trouble, let us know! ... View more

Welcome to Pandora Community, @jmopiano!   ... View more

Hey @Sharpshooter6z6  Consider it done! I've logged you out of all devices. This can take some time to fully take affect, so please be patient. If you're currently logged in and listening, this may disconnect your listening session. I'd also recommend changing your password. Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder. ... View more

Hi @Rocky7  Welcome to community! Sorry for any trouble connecting in your Subaru. Has this been happening or is it a recent issue? Based on your description it sounds like your connecting to PandoraLink with a USB cord. If you haven't tried yet, I would begin by uninstall and reinstall the Pandora app on your iPhone. To do that*: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app. Then re-install Pandora via the App Store on your device. *Please note that logging out of Pandora will remove your offline content and you'll need to re-download some of your offline content after reinstalling the app. Also, I would try using a different USB to rule out the cord. Let me know how it goes. ... View more

Hi @Koenena  Welcome to community! Sorry to hear this is happening. Can you confirm if the above troubleshooting steps help to resolve or resolve temporarily? If you haven't tried any troubling steps yet, please try the following: Please note that the following steps may be different depending on your model of Android TV. If these steps don't work, I recommend checking your user manual for additional help. On the supplied remote control, press the HOME button. Select the Settings Gear icon  ⚙️ Follow the steps according to your TV menu: Select Apps → See all apps → Show system apps. Select Apps. Under System apps, select Pandora. Select Clear cache, then select Ok. If the issue still occurs, move on to the next step. Select Clear data, then select Ok. If displayed, select CLEAR ALL DATA, and then Ok   ... View more

Hi @Jethro2372  Thank for visiting the community! Since this is currently not a feature of Pandora we've moved your post over to our Ideas Board. For more information about Ideas, please take a look at our Ideas Policy and FAQ. Thank you for your detailed feedback and description of the feature that you'd like for Pandora. The status of your post has been updated to OPEN IDEAS. Thanks for listening! ... View more

Hi @Kdawgnc1  Thanks for visiting! Glad to hear you're enjoying the music suggestions from Pandora. It's one of my favorite features. Love the feedback, and this is a fantastic idea, especially for local artists. The status of your post has been updated to Open Ideas. Hope to see you around community more. ... View more

Hi @Suds  Welcome to community! You'll need to first select the stations you'd like to shuffle on mobile app or web. Your selection will carry over when connected to Android Auto. Filter your collection by Stations and there should be the option to Shuffle at the top.  For playlist, you can shuffle the songs within a playlist, but you won't be able to shuffle multiple playlists.  Similarly, filter your collection by Playlist, choose the playlist you'd like to listen to and then select shuffle at the top of the list. ... View more

Thanks for the feedback, @tomsp! The status of your idea has been updated to Open Ideas. Hope to see you around community more! ... View more

Hi @CbHDteri To clarify, do the playlist no longer appear in your collection or no longer appear when trying to add songs to them? In the meantime, you could try manually signing out of the app and back in. This creates a new connection Pandora and may help. ... View more

Hi @Metaldude  Welcome to community! Depending on make and model there are a couple of ways to activate Pandora. If you're on a Roku device, you should be able to download the Pandora app from the Roku App Store and log in using your email and password credentials. Let me know the make and model of your TV. ... View more

Hi @TNDuramax  Welcome to community! Has this been happening or has Pandora recently started launching on its own when in your truck? Do you connect with only Bluetooth or do you have CarPlay? I also wanted to confirm that Launch From Car is also disabled in your settings. Thanks for the additional information. ... View more