Hi @robross0606  Thanks for tagging me and drawing my attention to this thread. I'm happy to remove your Volvo connection from your Pandora account. This may take some time to take affect, so I would maybe give it a half day just to be sure. Once this takes affect, you'll be automatically logged out, and you'll need to log back in. In the meantime, I've gone ahead and created a ticket for these reports and notified our engineering team so that they can further review and investigate. Let me know how it goes, and thanks again. ... View more

Hi @Nullimus  Thank you for visiting the Community Idea's board! We appreciate your feedback to bring back the ability to purchase songs and albums. I've updated your idea status to Open Ideas. For more info about the Ideas Board, please visit our FAQ. Thanks for listening! ... View more

Hi @cjborg  Thanks for the details! Unfortunately, Pandora doesn't support the use of VPNs when streaming. So we can't predict what may happen when one is used. I'd recommend checking to see if you can make an exception for Pandora in your VPN settings. You may need to play around with these settings a bit to see what may work best for you. I've also made some small changes that may help your overall experience. Sorry I wasn't able to be more helpful. ... View more

Hi @tfazio93  Welcome to community! I created a new thread since you mentioned in your post that you can't listen while in offline mode. While this is similar to the previous thread it's a slightly different experience. I've escalated your post to our Pandora Care team for further assistance. They will respond via the email associated with your Pandora account. Please be on the look out for their reply. Thanks for your patience in the meantime. ... View more

Hi @cjborg Thanks for the reply. Couple of follow up questions: Any trouble playing Pandora through a web browser? Is this a work or personal computer? Does this happen on a work or personal network? Do you use a VPN or connected to a network that may use a VPN? ... View more

Hi @cjborg  Welcome to community! Sorry to hear you're having trouble with the Pandora desktop app. I believe it may have been coincidental, I'm currently on 14.4.1 on my Mac and I tried the desktop app and Pandora played without problem. To clarify, does the app load, so you can see your content, but selecting a station will lead to the spinning disc? I see that you've tried some troubleshooting steps before reaching out. Would you mind trying those steps once more. I've enabled a trace on your account and would like to see if anything abnormal appears in the log. From the Pandora desktop app, click on Help from the menu bar. Scroll down to Troubleshooting. First select Clear Cache and Restart Second, select Reset App Data After try and play Pandora as your normally would. Thanks for the help!   ... View more

Hi @twinpeaks1965  You can use this link from our help page to content our support team via email. Let us know if you have trouble. ... View more

Hi @bsudude  Welcome to community! Sorry to hear this is happening. Could you tell me a little more about your experience? Does this happen on Cellular, WiFi or both? If on WiFi, are you on a personal or corporate network? In the meantime, I've enabled a trace on your account. For this trace to be useful, please uninstall and reinstall the app. The next time you receive this message, let me know the date, time and timezone and I'll take a closer look. Thanks for the help! ... View more

Hi @Ron67  Welcome to community! Since you mentioned that this is happening on your iPhone, I moved your message over to our iOS Board. To further assist I've escalated your post to our Pandora Care team. They will respond via the email associated with your Pandora account. Please be on the look out for their reply. Thank you for your patience in the meantime. ... View more

Hi @ruralwannabe  While Pandora should switch to Offline Mode when it doesn't detect a cellular connection it sometimes may run into trouble. Especially if the connection is unstable or if Pandora detects there there is a connection but it's not strong enough to stream music but not weak enough to push you into Offline Mode. In those cases, I would recommend manually enabling Offline Mode. ... View more

Hey @maurevaughn  I suspected it may have been this feature, which as I understand it is at the OS level. It allows users to resume playback more easily of their most recently listened to media streaming apps. I appreciate your follow up! ... View more

Thanks, @Stevenotstu - definitely weird that it is only occurring in your Subaru. I appreciate the details. ... View more

Hi @maurevaughn  Welcome to community! Could you do me a favor and share a screenshot of what you're seeing? You can attach the screenshot directly here within this thread. This is best done on a mobile or web browser. Please note you won't be able to include a picture through the email notification you may receive. Thanks for the help with this! ... View more

Hi @Stevenotstu  Thanks for the details. It's definitely odd that it's only happening when you're connected to your Subaru. I've gone ahead and passed this along to our engineering team for further review. One last question, are you connecting to PandoraLink, the Pandora app that is available in your car's head unit? Thanks for your patience in the meantime! ... View more

Hi @FLACSplease  Welcome to community! Thanks for posting your feedback. Since FLAC isn't a feature, I moved your message over to our Ideas Board. This is the best place for new ideas or feedback that you'd like to see for Pandora. I've updated the status of your idea to Open Ideas. For more information about the Ideas Board, check out our FAQ. Thanks for visiting Pandora.   ... View more

Hi @2pop  Welcome to community! Sorry to hear this is happening. I moved your post over to an existing thread that is similar: Android 14: Two stations / songs play simultaneously  Your info has been shared with our teams who are investigating. Thanks for your patience in the meantime!   ... View more

Hi @Poohjhayartist  Welcome to community! Sorry to hear this is happening. Can you tell me some information about your Android: Make and model: Android OS: Pandora version: Did this start recently happening? In the meantime, please try the following steps to see if they help. Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Thank you! ... View more

Hi @Ricsteash  Welcome to community! Thanks for reporting this issue. I've gone ahead and passed this along to our engineering team for further investigation. We appreciate your patience in the meantime. ... View more