Hi @mperry6011  Welcome to community! Can you confirm the device you're having trouble with? If you can include a picture or screenshot, that would be great. You can include a picture directly on community. The best way to do this is on a mobile or web browser. You won't be able to add pictures through the email notification you may receive. Thanks for the help! ... View more

Hi @Lorna1  Welcome to community. To confirm, do you mean that you don't hear your thumbed up tracks for a particular station or do you mean that a station is no longer playing correctly? Does this only happen when in your Honda, or when you listen outside your Honda as well? Can you also tell me the current iOS version you're on along with the Pandora version. Let me know if you need help finding that. Thank you! ... View more

Hi @Joseph1234  Welcome to community! I moved your message over to our Android Support board. Can you tell me a little more about your experience. Do you receive any error messages when you try to listen to Pandora outside of your home? Does this only happen when connected to your Ford? Or do you have a similar experience when away from home, but not connected to your Ford? Can you confirm your Android OS and Pandora version. Let me know if you need help finding this. Thank you! ... View more

Hi @adamskidan  Sorry for the trouble with thumbs when listening with shuffle. I've gone ahead and passed this along to our engineering team for further review. In the meantime, I've enabled a trace on your account to help investigate. Please continue to thumb as you normally would when listening. Thanks for your patience in the meantime. ... View more

Hi @JaydenBahnsen  Welcome to community! Sorry to hear you're having trouble editing your playlists. I'm happy to take a closer look. Could you confirm some details. When you edit your playlists, are you using your Android device or a web browser? If you're using your Android, can you confirm your Android OS and the Pandora version. Could you also include an example of a playlist you have recently tried to edit, along with the tracks you were trying to remove. Thanks for the help! ... View more

Hi @lpabor  Welcome to community! The reason you're not seeing any credit card details on your account is because the account is currently not upgraded and set to the free ad supported version of Pandora. A closer look shows that you were previously upgraded to Premium, directly billed through Pandora, however, this subscription ended on 2/2/24. If you'd like to sign up again, you can view Pandora's subscription options by clicking here. Let us know if you have any trouble. ... View more

HI @Trista  Thanks for the follow up. I see that you recently uninstalled and reinstalled the Pandora app on your iPhone. When you reinstalled, were you automatically logged in or did you have to sign in with email and password? If you were automatically logged back in. Can you please manually sign out of the app, and sign back in. This will establish a new connection with Pandora. Keep in mind, you may have to re-downloaded some of your offline content when you sign back in. Let me know if you're still having the same trouble.   ... View more

❣️I have a throuple of songs! ❣️   Love Hangover - Diana Ross             I Will Always Love You - Whitney Houston             Dangerously in Love - Beyonce               ... View more

Glad to hear it, @dewnes1829! If it isn't resolved, or comes back at a later time, feel free to let us know and we can pass this on to our engineering teams for further review. Thanks for listening! ... View more

Hi @Trista  Welcome to community! Sorry to hear that tracks are skipping on your iPhone. Does this happen when you listen to stations, playlist or both? Are you connected to another device when this happens, such as a Bluetooth speaker? Thanks for the help! ... View more

Hi @Mikeact  Welcome to community! Can you tell me more about your experience? Does Pandora no longer connect through your Soundtouch app or is the app unresponsive? Before reaching out did you try and troubleshooting steps? If yes, can you let me know what you tried? Thanks for the help! ... View more

Hi @w3armachine52  Welcome to community! Sorry for any confusion around your thumbs. I moved your post over to an existing thread - Thumbs count is inaccurate in Profile. Check out Adam's accepted solution for more details. ... View more

Hi @dewnes1829  Thanks for the reply - sorry for the delay, I was out of the office. Your experience is very interesting. I am curious if you exit the app and then turn of the TV if you'll have a different experience. Would you mind trying and reporting back if you have a different experience? I'm not sure if these steps will apply to your specific device, they do apply to other Google/Android TVs so they may work. If you're able, try these steps to clear the data to see if there is any changes. On the supplied remote control, press the HOME button. Select the Settings Gear icon  ⚙️ Follow the steps according to your TV menu: Select Apps → See all apps → Show system apps. Select Apps. Under System apps, select Pandora. Select Clear cache, then select Ok. If the issue still occurs, move on to the next step. Select Clear data, then select Ok. If displayed, select CLEAR ALL DATA, and then Ok If these steps don't help I'll pass this along to our engineering team for further review and investigation. ... View more

Hi @TimS532 Welcome to community! Sorry for any trouble when connected in your truck. I'm happy to pass this along to our engineering team. Can you please confirm your Android and Pandora version. Let me know if you need help finding either. Thanks for the help! ... View more

Hi @gigem74  Welcome to community! Sorry for any trouble listening to Pandora in your vehicle. Could you provide the following information: What is the make, model and year of your vehicle? Can you tell me the Pandora app version (let me know if you need help finding that)? How is your smartphone connected to your car? (Bluetooth or USB) Does this only happen when connected to your vehicle? Additionally, can you confirm the name of the playlist you're having trouble with? What happens when you play your playlist? Does it play a few songs and then stops? Do you listen in shuffle? Thanks for the help! Use your mobile device only when conditions allow and as permitted by applicable law.   ... View more

Thanks for follow up @Milissa. Sounds like you've done some troubleshooting already. I've gone ahead and passed this along to our engineering team for further review and investigation. In the meantime, I recommend continuing to connect via Bluetooth to listen in your vehicle. Sorry for the continued inconvenience. ... View more

Hi @Punkypug  Welcome to community! Sorry for any confusion. Unfortunately, Podcasts are not available on all in-home devices, such as Roku currently. For now, our full podcast collection is only available if you're listening through our mobile app, website, and select devices with the latest version of our app. However, I've passed along this feedback for our products teams to consider when making changes in future updates. Sorry for any inconvenience! ... View more

It's an oldie but goodie... Yeah! (feat. Lil Jon & Ludacris)  yeah, yeah, yeah... yeah 🙌   ... View more