@Majorbuzz When you upgrade to Plus, you should see more options under your Content Settings when visiting your Settings tab. From here, you can manage the audio quality.   ++ Also - please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. This also means that if you subscribe on your computer, you can listen from a mobile or in-home device as long as you're signed into your account Hope this info is helpful. 🎧 ... View more

Hey, @jgordon. 👋 Thanks so much for letting us know about your experience. Could you send over a screenshot of exactly what you're seeing? To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured. To access your screenshots, go to the Gallery and look in the Screenshots folder. In your next reply, click on the camera icon to add the screenshot as an attachment in your post. Thanks for your help with this. 🎧 ... View more

Hi there, @Itsdemondeer. 👋 Thanks so much for posting on the Pandora Community. I do see that you've been in touch with someone from our User Support team via email. Looks like this occurs when you're using a complimentary session of Premium. If you accept a complimentary Pandora Premium access session (by interacting with an advertisement in order to listen to content on-demand), you'll automatically be transitioned into the Premium experience, which looks a little different from our radio-only or Plus experiences.  These Premium Access sessions allow you to create playlists, or collect songs or albums to listen to right away, rather than waiting to hear them play on a station. However, you'll still have access to all of your stations under My Collection if you filter it by Stations. When your Premium Access session expires you'll be returned to your normal Pandora app experience, but we'll automatically save your on-demand music collection for your next Premium experience. If you're eager to jump back into Premium, you can always upgrade your account or check your trial eligibility on the Pandora website. Please keep in mind, playlists are only a feature of Premium. There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate.   I hope this helps explain! 🎧 ... View more