Hey there, @scQue814. 👋 Sorry to hear that the app is crashing when launching it. I moved your post over to the Android section to keep the community space organized. The minimum specifications for Android devices can be found in this thread: Android Minimum Specs ++ Troubleshooting: I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here. If you still have trouble after running through the basic / advanced troubleshooting steps, please provide the following details: Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Are there any error messages? Let me know. 🎧 ... View more

Hi there, @JMK. 👋 Thanks so much for joining the Pandora Community! We're happy to have you. 🎉 Glad to hear that Pandora is getting you through the times we're in.  Feel free to introduce yourself to others in the community in this thread: Introduce Yourself We also have some cool playlists available as well as playlist challenges in the Playlist Swap. Hope to see you around more often! 🎶 ... View more

Hey there, @JohnnySlalom. 👋 I moved your post over to the Automotive section to keep the community space organized. How is your smartphone connected to your car? (Bluetooth, USB, Aux) Also, are you receiving any error messages when music pauses? If so, what exactly does it say? Let me know. 🎧 ... View more

@RoyalFlush67 Thanks so much for letting us know. @AdamPandora did enable a trace on your Pandora account to help us gather more info. Could you also confirm which series Apple Watch you're using?   ... View more

Nice! ♋ 🎉 ... View more

Hi there, @Metoo. 👋 I haven't heard of any changes with this. Are there any other apps that are selected that may affect your ability to use the media keys? Is Apple Music / iTunes selected as well under Security and Privacy? Also, when the app is in focus, do the media keys work from your end? Let me know. ... View more

@Alvin No problem at all! Let's try running through the troubleshooting steps for your Chrome browser. You can find the steps here. I hope this helps. I look forward to hearing back! ... View more

@Longboard120 The average length and availability of your complimentary session may fluctuate as this is something that is actively being tested. Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. If you're hitting a limit, this could also mean that you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality. I know that limits like this can be frustrating, so I'll definitely pass along your feedback. In the meantime, you can see if you're eligible for longer trials or upgrade to Pandora Premium by visiting pandora.com/upgrade.  You can also find out more about how Premium sessions work here. Thanks so much for posting on the Pandora Community! ... View more

Hey there, @Longboard120. 👋 Thanks so much for your feedback about this. Sounds like you're enabling complimentary sessions of Premium. There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. We'll automatically save your on-demand music collection for your next Premium experience. If you want more information about a longer Premium trial, feel free let me know. 🎧 ... View more

This show always has the best music 🎶 ... View more

Happy to have you as a member, @StarbucksCøffee.  🎉   ... View more

@StarbucksCøffee  I'm tuned into Tom Misch Radio this morning 🎶 Hope you're having a nice Friday! ... View more

Hey there, @Jpickard. 👋 Sorry to hear that you're having trouble listening. It sounds like you've gone through the basic / advanced troubleshooting steps for your device. Could you provide more information about your phone? Model: Samsung Galaxy J3 Orbit Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. Are you connected to Wi-Fi or cellular data when this is happening? Are there any error messages popping up? Have you identified any other patterns or notable information? Let me know. 🎧 ... View more

No problem, @cowboyy221. Yes, you can click on "Accept as Solution" for solved answers.  Happy listening!  ... View more

@cowboyy221 After a little investigation, we discovered what has happened with your account. Our servers watch for Pandora players that are misbehaving, and when identified, we restrict that account for a little while. Sometimes this is due to peculiar network conditions or client-side software bugs. Sometimes it's due to large numbers of people listening to the same account at the same time. When this happens, our system automatically blocks access to Pandora for a period of time, making the application temporarily unusable. The restriction is lifted after a day or two of normal behavior. You can read more about our Terms of Use here. Sorry for any inconvenience this may have caused. ... View more

Hey there, @rcd291. 👋 To keep the community space organized, I moved your post over to this thread in the iOS section:Edit Shuffle on Premium  I would recommend checking out my post regarding how to shuffle from your iPhone device on Premium here. ++ If you still have trouble, could you share which version of the Pandora app you're using? Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Also, is the Shuffle option completely missing? If so, could you post a screenshot of exactly what you see? Let me know if you need steps to take / share the screenshot. I look forward to hearing back! 🎧 ... View more