Hi, @tech_girl01 @MarcD. 👋
Thanks for taking the time to post your experience. I can share this information on your behalf with the appropriate party.
@tech_girl01 Looks like @MarcD has a workaround that may help - feel free to try that out if you'd like. Keep us in the loop if anything changes. I can report that as well.
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Device Details:
In the meantime, I can collect your device details to share with our tech team. @tech_girl01, it's helpful to know:
Model:
Carrier:
Android version (Settings > About Phone):
Are you connected to Wi-Fi or cellular data when this is happening?
Have you noticed any error messages? If so, what exactly does it say?
Pandora version:
If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
Let me know. 🎧
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