As you can see, this thread started in 2019. However, it hasn't had any practical impact. It seems as if the staff is either very deep asleep or completely uninterested in their customers. ... View more

Thanks, @RS3 . I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime! __ Hi @Drockhead , thanks for explaining, but I need you a bit more details of what's exactly happening. Are your play/pause/skip/relay buttons greyed out? Or are they unresponsive?  Are the songs skipping to the next before they end? Is your app closing whenever you try to play or pause a song? Or is it closing randomly? Does it start randomly playing? Do you restart your phone and Pandora starts playing without you opening the app? Do you see an error message? Thanks for working on this with us! ... View more

Thanks for following up with that information, @Krackerbox. I do see those tracks from the album Chattanooga Choo Choo 1975 (Live) by Lynyrd Skynyrd are showing as Unavailable. Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable. We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. In the meantime, I do see we have alternate versions of some of those tracks in our library (just not those live versions). If you are looking to hear those tracks on your playlist, I recommend removing the ones that are unavailable, and replacing them with the versions we do have in our catalog. I hope this helps explain.  ... View more

Thanks, @RS3 . I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime! __ Hi @Drockhead , thanks for explaining, but I need you a bit more details of what's exactly happening. Are your play/pause/skip/relay buttons greyed out? Or are they unresponsive?  Are the songs skipping to the next before they end? Is your app closing whenever you try to play or pause a song? Or is it closing randomly? Does it start randomly playing? Do you restart your phone and Pandora starts playing without you opening the app? Do you see an error message? Thanks for working on this with us! ... View more

Hi @Krackerbox  Sorry to hear you're having this experiencing when listening to your 'Rock Me' playlist. To help me review what may be happening, I've enabled a trace on your account. For the trace to be useful, I'll need you to listen to your playlist again. When the tracks start to repeat, please let me know the date, time and timezone so that I can take a closer. Additionally, if you can take a screenshot of your Now Playing screen when this happens, I would appreciate it. You can attach a screenshot directly here on community. This is best done on a mobile or web browser. You won't be able to attach files through the email notification you may receive. Thanks for the help with this! ... View more

@Krackerbox I'm happy to address your questions. Ability to search within customized playlists: While this is not currently a feature, I do see you've already commented on this thread: Ideas: Ability to search and sort within personalized playlists Make sure to also upvote the thread with a ❤️ if you haven't already done so to express your interest in seeing it added to the service as well. Phone does not display full list of playlists: I see you currently have 4 playlists in your collection: Can you please send me a screenshot of what you see on your phone when sorting your collection by Playlists? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Duplicate songs in playlists: Can you explain your issue a bit further? I believe there may have been more to your message that wasn't included - you sent this: "I often tell it to add anyways but when I try to find the duplicates." To clarify, are you looking for a way to add duplicate tracks to one playlist? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. App stays running after shutting it down: Could you tell me a bit more about what is happening here as well? To clarify, after you exit the app, does it continue to run and you actually hear sound from music that is playing? If not, can you please send me a screenshot of what you are seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on all of this. ... View more

As you can see, this thread started in 2019. However, it hasn't had any practical impact. It seems as if the staff is either very deep asleep or completely uninterested in their customers. ... View more

@Krackerbox I do see your account is now upgraded to Pandora Premium directly through Pandora. To clarify, are your playlists still missing from your collection? If so, what are the names of some of the playlists that are missing? Additionally, can you please send me a screenshot of what you are seeing on your end? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. ... View more