Hi @Tarheel1 , thanks for posting! I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you yesterday (12/30/2025), and they will be happy to further assist. Thanks for being a part of the Community! ... View more

Hi @sacc! We have sent the receipt to the email linked to your Pandora account. Please check that inbox and let us know if you need us to send it again. Hope this helps! ... View more

Hi @MDI , I have sent the receipt to the email address on your Pandora account.] Please check your inbox and let me know if you don't see them. Hope this helps! ... View more

Hi @Ftortorice , thanks for posting! A copy of your December receipt has been emailed to you. I hope this helps! ... View more

Hi @AuDHD , thanks for letting us know! I checked the case you have opened with us, but it looks like we didn't received your email. Could you please send the reply again? I reached out to the agent working on your case and they will be contacting you back so you can find the email easier and reply to them directly. Let me know if you run into any problem when trying to send the screenshot. ... View more

Hi @Scott691! Thanks for posting. Can you tell me if you are trying to update your Community profile or your Pandora profile? Also, could you please tell me what happens when you try to update your profile? Do you see an error message? Are you trying to add a picture or change any other information? Let me know! ... View more

Hi @webphut74 , welcome to the Pandora Community!  Thanks for posting and sorry for the confusion. Thumbs are station specific, so giving a Thumb rating on one station will not affect any of your other station or playlist. So even if you removed a thumb up from a song on a station it will continue to exist on your My Thumbs Up Playlist. I think it is a great idea to have a way to remove a duplicated song. You may want to check the Idea section to see if someone has already proposed anything similar and upvote that idea with a 💙 or post a brand new idea for the rest of the community to see. In the meantime, to remove songs from a playlist on your mobile device: In Edit mode, tap ( - ) on iOS or ( X ) on Android next to the track. Press Done (iOS) or Save (Android) to confirm your changes. Alternatively, while viewing your playlist, you can remove a song by swiping left on it. Hope this helps. ... View more

Hi @mark7806 , thanks for posting! Please check out the accepted response on the thread Direct billed - Copy of Invoices/Receipts, for more information about how you can get your receipts In the meantime, a copy of your latest receipt has now been emailed to you. I hope this helps! ... View more

Hi @Landon_Fagan1 ! I'm excited! What about you? What's the thing that you like the most about Christmas? For me, it would be getting together with my family. ... View more

Hi @checkered . Sorry for the trouble. Can you tell me more about what's happening?  I'll also need a bit more information of the songs, can you write me back with the following? The titles of the tracks. Name of the artists. Were you listening to a specific station or playlist? If it's happening on a computer: Are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Is this happening when listening through other devices , besides your Alexa? Do you see an error message? Le me know! ... View more

Hi @HunterPandora , that depends on what you call long. I loved your choices and I hadn't realized some of those songs were that long! Like Jesus of Suburbia or a Little piece of Heaven! I was really surprised about that. Hmmm, considering that the average length of these songs is of 8 minutes I'm considering that the threshold. So, some of the songs that I love that are near to, or longer than 8 minutes are: Lateralus by Tool - 9:23 Fear Inoculum by Tool - 10:20 La voz dormida by Mago de Oz - 9:59 (one of my favorite songs ever by the way) La cantata del diablo (Missit me dominus) by Mago de Oz - 21:10 As Above, So Below by The Agonist- 7:59 Awaking the Centuries by Haggard - 9:34 Worth mentioning that a lot of Pink Floyd songs are really long and really good. Also, loved your selection @MOHLovesAlaska , specially Free bird! ... View more

Hi @wookiee100, welcome t the Pandora Community! Thanks for sharing! We are happy that it made your day better! I love how music can transport you to great moments and make you feel energized, like when the right song starts playing and hits you in the best way possible. See you around! ... View more

It depends of the type of boost I need, like if I'm in a bad mood and I want to completely switch the mood I go with RATATATA by Electric Callboy and BabyMetal, or actually any Electric Callboy song usually helps. Other days when I'm not feeling bad but still need a bit of a boost, Disco music or a bit of Funk is my go to, somethin like Bad Girls (12" Version) or Hot Stuff (12" Version) by Donna Summer. __ Hi @ChristineGaranc AC/DC always brings a lot of energy, that's a great answer. __ Thanks for sharing @StrawberryKiko !  I just realized that I haven't listened to the Smoochies album, although it was a released a couple of months ago already. I liked the song, definitely gives you a boost too! ... View more

Hi @MusicFan0692 , you can do it from the Messages section, that is located next to the circular icon with your initial. That will take you to your community's Inbox and next to whare it says "Inbox" you should see a blue button with a pencil and a rectangle. There you can write a new private message and send it. Hope this helps! __ Hi @RagnerTheBiker , glad to read that! Are you happy because of the holidays? __ Hi @Ak4 , I've been fine, thanks for asking. With a lot of thinks to do but I've been doing fine. What about you?  ... View more

Hi @Kc1994 , welcome to the Pandora Community! Sorry to hear you have been experiencing trouble when listening to Pandora. Can you tell me a bit more about what is happening?  What is the make, model and year of your vehicle? How is your smartphone connected to your car? (Bluetooth, USB, Aux) Is your vehicle equipped with Apple CarPlay? Have you experienced this issue only when in the car, or also when listening on your phone outside the car? What is the make, model, and carrier of your phone? What exactly happens when you open Pandora? Is there an error message besides the buffering? If yes, what exactly does it say? Let me know. ... View more

Hmmm since where I live and from where my family is from it never snows I will say First snowfall, as it would be more special. Although I do love frosty mornings and how everything is covered on that thin ice and I love crushing that thin layer.️ Ice skating ⛸️ !  Game night with friends 🎲 all the way.  Both! Winter candles 🕯️make a very special and magical atmosphere Twinkle lights ✨ look so pretty and the way the light bounces of other objects is so pretty! Secret Santa 🎅 . I love to search something special as a gift. And I'm not very competition oriented so I prefer something more calm over competing for a specific gift. Family tradition ♥️ or Something new this year 🌟 -  Both! I like some of the traditions but I also like to try different things. Bundle up and explore 🌲 or Stay in and rest 🛋 -  Depends on the mood, but at the  moment I would say, stay in and rest.️ Write holiday cards 💌 or Send festive texts 📱 - Both, I think Holiday cards are more thoughtful and I see it as an opportunity to create something, but I also like texts and I think is more practical. Depends on the mood, Holiday jazz 🎷 during the dinner party and Winter piano melodies 🎹 to relax and enjoy a cup of hot cocoa. Pause and just be 🌿, I used to try to Plan the year but it never results so now I let it be. ... View more

It was mainly the music @MusicFan0692. Also had the hair but since it is between curly/wavy and didn't had a hair straightener it didn't looked like that at all. I also loved the clothe style but my mom used to make me change my clothes any time I wore black so it was a weird version of the style. A lot of stripes, a lot of pink a lot of red, a lot of stars and an attempt of racoon eyeliner. It was fun but still weird. Also, I like drawing and used too draw a lot of thinks on a darker style, that perfectly fitted the emo phase. ... View more

Hi @mcesupport , thanks for posting! Sorry to hear you have been experiencing some issues with your Pandora. Can you tell me more about what's happening? Are you listening on a computer or on a device If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from the website, what browser are you using? If you are on a device, what is the make and model? Is there an error message? If so, what does it say? Can you post a screenshot of what you're seeing on this thread?  (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) ... View more

Hi @2HolLem1diLlbo- , thanks for posting! Can you tell me more about what's happening or what you are having trouble with? Are you having trouble when starting the app? Is the page on your browser not loading? Do you see an error message? Let me know. ... View more

Hi @Lem3 , thanks for letting me know about the link.  Could you please try the next link instead? You can also try to copy-paste the link instead of clicking it: https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US  Please let me know how it goes after trying the remaining of the steps. ... View more