@clarkdad I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Happy Friday, @MOHLovesAlaska! Thanks for the morning laughs as always. 😂  ... View more

@MOHLovesAlaska Oh wow, I"ve never heard of that dog before. I had to do a Google search to see what they look like!  ... View more

@thegr00v3Kat Thanks for reporting this! ... View more

I'll go first! While there are many people/things I am grateful for, here are a few that come to mind right away: My family ❤️ My health 💪 My dog 🐶 Honorary mention: MUSIC of course 🎶🎧 Happy World Gratitude Day everyone! 🙏   ... View more

@MOHLovesAlaska I didn't know that! Also I'm not sure if I've ever finished a full game of Monopoly. When we were growing up, my siblings and I would start arguing before we ever reached the end. 😂 ... View more

@LadyAlison I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community! ... View more

@jsusko I moved your post over to this existing thread: Linked Thumbs Up playlist hasn't been created for station yet Can you please give the names of the specific stations where their linked Thumbs Up playlists haven't been created yet? Also, can you please confirm what device you stream Pandora on? Do you usually listen on your computer? Let me know. ... View more

That's a good one. 🤣👃👣 Thanks for the laugh this morning, @MOHLovesAlaska!  ... View more

@jwill801 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@jwill801 That means the album isn't actually in your collection - I took a look at your account, and this is what I see when sorting your collection by Albums: Can you please send me a full screenshot of the entire web page where you are seeing that album? Thanks for working with me on this. ... View more

@WhimsicalOwl I took a look at your account and do see your collection is still there. I recommend signing out of Pandora, and then signing back in using the email address associated with your original account. Let me know if that helps. ... View more

@Dlebel63 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. ... View more

@Spritey64 If you're already a paying subscriber, we'll automatically prorate the cost of your first Premium Family payment to reflect the remainder of the subscription period you've already paid for. To upgrade to Premium Family, you'll need to log into your Pandora account and visit the subscription details page. Additionally, you must be at least 21 years of age to purchase this subscription and be the primary account holder. If you're using a computer:  You'll need to make sure you're logged into your Pandora account and go to your subscription details page. Next, click on Switch Plans.  If you're using a mobile device: Go to the Pandora website. Select the menu icon (three horizontal lines) in the top left. Then tap Subscription. (Log in to your account if prompted.) From your Subscription details page select Switch Plans. I hope this helps. We appreciate your continued support.  ... View more

@p8riot7 I do see you've submitted a message to our support team through our help page. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime! ... View more

@Bloodymoon I moved your post over to this existing thread: Facebook no longer supported Check out the accepted solution for more information. In regards to your Community profile not saving, that is a separate issue that we are currently investigating. Thanks for your patience in the meantime! ... View more

@dbarnett60 Thanks for following up. I moved your post over to this existing thread: Switch to Premium Family while on Google sub It looks like your account is currently upgraded through Google Play. Joining or upgrading to a Pandora Premium Family subscription is currently not possible through third-party vendors (e.g. Google Play). If you're interested in joining someone else's family plan, you'll need to cancel your current subscription through Google Play and wait for it to expire. For instructions on how to cancel your subscription through Google Play, check out the accepted solution to this thread: Manage my Google Play-billed subscription or trial Once your subscription through Google Play expires and you begin to hear ads on your account again, you'll then be able to upgrade to a Premium Family plan. Hope this helps! ... View more

I moved your post over to this existing thread: How do I view my (relatively recent) play history? @wiZkandi Unfortunately, we don't actually save a list of songs from each of your listening sessions. That being said, if the song played today, you can scroll back through your current listening session to view the recently played track. From the Now Playing screen, swipe right to scroll through previously played songs. Check out the accepted solution to this thread for more information. Hope this helps! ... View more