@Acreditar-Nicol Thanks for the introduction! We are happy to hear you are enjoying the Community aspect of Pandora.  Some of my favorite threads on the Community have been created by our very own @MOHLovesAlaska - feel free to check them out and participate if you have the chance to: On This Day In History Of Music. GSOTD (Genre Songs Of The Day). Hope we continue to see you around some more! 😎 ... View more

@Acreditar-Nicol I moved your post over to this existing thread: What do the Rankings Mean? While there isn't currently a list of all of the Community rankings, as well as guides on how to rank up, I recommend creating a feature request for your suggestion here.  In the meantime, continue to stay engaged across the Community forums. The more you interact with content and posts, the more you'll rank up. Hope we continue to see you around some more!  ... View more

@kpernod18 I'm happy to look into this. What is the name of the station you are listening to? Also, can you please give me a list of the 5-10 songs you notice play the most? Thanks for working with me on this. 🤝 ... View more

@Myname Please try running through the following troubleshooting steps: Troubleshooting for Android Devices If you continue to experience issues with this, can you please let me know the name of one of the podcasts that are buffering/skipping when you attempt to play it? Also, can you send over a bit more info about your device? Model: Galaxy S9+ Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version (please look up the specific version number that shows in the app): If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for working with me on this. 🤝 ... View more

Thanks for reporting this, @dkkuklenz! I have forwarded your feedback to our curation team for further review.  🎅 ... View more

@karendonna Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for being a part of the Community!  ... View more

@katherine21583 I moved your post to this thread to keep the Community organized: Am I eligible for any free trials? To see if you're eligible for longer trials or upgrade to Pandora Premium, you can visit this page. (I'd recommend doing that from a computer rather than a mobile device, if you have the option.) I will also have someone from our support team contact you privately via email to help look into this further with you. Please keep an eye out for their message. 📬 ... View more

@WCSOposse902 There are a number of ways you can contact our support team for assistance -  you can check out the accepted solution to this post for more information.  If there is anything that I can assist you with on my end, let me know.  ... View more

@Listener001 Happy to hear that helped! @AlyssaPandora is doing okay - if you've sent her an email recently, she should be able to get back to you shortly. 😉 ... View more

Thanks for the feedback around this, @__John_L. Let us know if there is anything else we can assist with.   ... View more

@mcP Just to confirm, are these the two artists you are unable to create stations for: Little Violet Emma Chair Let me know. ... View more

@Rpiedra22 Would it be possible to send me a screenshot of the error message that you are seeing? Thanks for working with me on this. 🤝 ... View more

@Alexx-Broussard I moved your post over to this existing thread: Songs missing from my playlist I have added your information to the ticket we have open with the engineers who are looking into this issue. They may request I gather some additional details from you regarding what is happening, so please keep an eye out on this thread for any additional messages coming from me. Thanks for your patience in the meantime! ... View more

@Reignmanouseff I moved your post over to this existing thread: How to allow explicit content on account We try to buy unedited versions of all music and comedy we acquire, but sometimes a clean version is all that's available. This is particularly common with movie soundtracks and best-of collections. Sometimes our licensing for certain content may expire. Other times we get the radio edit of a track before we get the original, and the tracks are indistinguishable from one another from a database perspective. For that reason, Pandora might select a clean track from one of these sources instead of a nearly identical track from another album. This is an unfortunate reality of the record business: sometimes songs that are not identical are labeled as identical. Finally, the lyrics preview will always display "clean" lyrics. If you'd like to view the full, uncensored text, click Show more or See all lyrics. With this being said, did you originally give an explicit version of a track a Thumbs Up, and now when it plays on your station again, the Thumbs Up is still highlighted, however a clean version plays instead? If so, can you please write me back with the following the next time this happens? The name of the station where this occurred. The name(s) of the censored artist(s) and censored track(s) The device you are using to stream Pandora A screenshot of the now playing screen showing the Thumbs Up icon highlighted I will need specific examples before we can move forward with this. Let me know. ... View more