@cowboyy221 Guilty. 🤚🏽 ... View more

@Eislek You should be able to upgrade to Pandora Premium without having to cancel your Pandora Plus subscription. To upgrade to Pandora Premium on your Android device: Open the Pandora app and sign in (if necessary). Go to your stations list and tap the menu icon in the top left corner. Select Subscription. From here you can view your current plan, as well as your options for upgrading to Pandora Premium. Please note: If you upgrade directly through Google Play, you will immediately be transitioned into Premium, and the unused portion of your current Pandora Plus subscription will be applied to that cost. Once you've used up the remaining value of your most recent Pandora Plus payment, you will be charged for your first month of Pandora Premium. Let me know how it goes. ... View more

@Cm8257 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! 😁 ... View more

@Cm8257 You should still be able to initiate Premium Sessions. Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message when you attempt to play a specific song? If so, what does it say? Are you still prompted to watch an ad when you search for and try and play a specific song? Can you provide me with a screenshot/screen-recording of what you're seeing?  Thanks for working with me on this. 🤝 ... View more

@joemd1960 @Staciond Always happy to help. 😁 ... View more

@AndreaKramer Happy to hear that. 😁 If you ever have any questions, feel free to create a new post and tag either myself or one of our other Community Moderators (@TannerPandora @AlyssaPandora). Enjoy the music! 🎶   ... View more

@frysauce Someone from our support team will be contacting you via email to gather additional details from you. Please keep an eye out for their message. Thanks for your patience!  ... View more

@Ljpena76 I am going to have someone from our User Support team contact you via email to assist with this. Please keep an eye out for their message. Thanks for your patience! 🤝 ... View more

@DuskEyed Always happy to help. 😁 Hope we continue to see you around the community!  ... View more

@Ocba Thank you for reporting this!  I have passed your feedback along to our curation team so they can take a closer look. 🔎   ... View more

@Staciond Thanks for trying that out for me as well. I have updated both of your reports to our Podcast team so they can further investigate. 🔎 Thanks for all your patience as they work to find a resolution.  ... View more

@CSS_Tile I am going to have someone from our Automotive team contact you privately via email to look into this further. 🚘 Please keep an eye out for their message. Thanks for your patience! 🤝 ... View more

@joemd1960 No problem at all - I was actually able to reproduce this on my end as well thanks to your reports.  I will make sure to provide the two of you with an update as soon as I hear back from our Podcast team. Thanks for your patience with this in the meantime.  ... View more

@joemd1960 I merged your post with this thread since you are experiencing a similar issue. I have escalated your feedback to our Podcast team so that they can look into this specific podcast. @Staciond tagging you again here as well - Keep an eye out on this thread as I will provide both of you with an update when I receive more information from them. Thanks for reporting this to us! 🤝 ... View more

@warrwirr I moved your post to the Android space since you mentioned this only happens on your phone. Before we get started, can you confirm that you are streaming Pandora on your phone when this happens? I ask because you mentioned that songs only appear louder when you are in Iceland - since Pandora is only legally offered to listeners located in the United States at this time, you shouldn't actually be able to stream Pandora while you are there. To clarify, are you using a VPN to stream Pandora while in Iceland? Let me know. ... View more

@Staciond Nice to see you around the Community. 👋🏽 To clarify, is this the only podcast that causes the app to skip? If you haven't tried yet, try selecting a different podcast, and let me know if you are able to reproduce the skipping issue there as well. In the meantime, I recommend running through these troubleshooting steps to see if resolves this: Troubleshooting for iOS Devices Let me know how it goes. ... View more