@jcdrigus Thanks for sharing your experience with our support team!  I'll make sure to pass your feedback along to them, as I'm sure they will appreciate your kind words. 😄 ... View more

@taneisha-2008 While your stations won't be visible in your profile, you should be able to view them by sorting your collection by Stations. To sort My Collection on mobile: Tap the row just under the Recently Played carousel, and a menu will drop down that will allow you to filter your collection. You can then tap on Stations. To sort your collection on web:  Go to My Collection.  Click on Stations. Hope this helps! 😎 ... View more

@alexmcenany I moved your post to this thread since you have a similar question. Since you're already a paying subscriber, we'll automatically prorate the cost of your first Pandora Premium Family payment to reflect the remainder of the subscription period you've already paid for. So you won't actually be charged the full amount if you choose to switch over to the family plan now.  For more information, check out the accepted solution to this thread.  Hope this helps! ... View more

@Csutton_1 Nice to see you around the community.  I moved your post to the iOS space since you mentioned this is where you are experiencing trouble. I recommend running through the troubleshooting steps listed on our help page to see if this resolves the issue.  If the explicit filter option still doesn't show, can you please send me a screenshot of what you see when you navigate to Settings > Account?  Thanks for sticking with me on this.  ... View more

@Geoff Nice to see you around the community! 👋🏽 Creating customized playlists: Check out the accepted solution to this thread for instructions on how you can create a new playlist from either your mobile device or a computer.  Stopping songs to switch to another: Have you tried pressing the Pause button, searching for a new song, and then pressing play on the track you just searched for? If that isn't what you were referring to, can you please provide me with a little more information about what you need help with? Thanks for your patience. ... View more

@Jewels1 Happy to have you join the Pandora Community! 😄 Some of my favorite features of Pandora include:  Premium Sessions which allow you to initiate free sessions of Pandora Premium simply by watching an advertisement. Pandora Modes which offers six unique ways to listen to your stations. I definitely recommend checking out these two features if you haven't yet already.  If you ever have any questions, you may find the solution to your issue in one of the Support spaces - if not, you can also create a new thread where you can receive assistance from either myself, or one of our other moderators. ... View more

@taneisha-2008 I wanted to reach back out to you about this - our engineers are still looking into why your soundtracks aren't currently available in your collection. Keep an eye out on this thread, and I will provide you with an update when I hear back from them.  ... View more

@hereiznoy Nice to see you around the community. 👋🏽 Since you are running into trouble upgrading through Apple, I recommend upgrading directly through the Pandora website. Let me know if you continue to experience issues with this. ... View more

@Yithian Nice to see you around the community. 👋🏽 At the moment your account is set to our free, ad-supported service. We offer trials of Pandora Plus, Pandora Premium and Pandora Premium Family, but they are purely optional. You can always reject these trial offers, or if you do decide to check out a trial but don't want to be automatically billed, simply turn off auto-renewal so you aren't charged at its conclusion. (If you need help doing that, let me know.) We're happy to have listeners whether they are paid or free, but I hope this helps to clarify. 😄 ... View more

@Bhamblet That is the way the family plan works. Upgrading to the Family Plan means that you and up to five other accounts can enjoy all of the benefits of Pandora Premium, while keeping your individual Pandora accounts. Although an invitation may have been sent to another email address, it won't actually activate until they accept the invitation. My guess is that you are signed into one of those accounts in the studio you are still hearing ads in. Make sure to accept that invitation, and that should get rid of the ads. If you'd like to speak with someone on our support team for further explanation, let me know and I can escalate you over to them. +++++++++++++++++++++++++ Pandora for Business: It sounds like you're using Pandora to play music in a public setting (which is not considered personal use). Pandora is available and optimized for use in settings like these through Mood Media, with features like unlimited listening, no advertising, and a media player that can connect to your existing sound system. Additionally, due to the terms of our music licenses, the consumer version of the Pandora service (including Pandora Plus and Pandora Premium) cannot legally be used to play music in a commercial or public setting. Any Pandora listening that isn't personal and private, even for non-profit or tax exempt organizations, must be properly licensed through Mood Media, which fairly compensates artists, authors, composers, publishers and other rightsholders. Use of Pandora in these settings is available only via hardware sold by Mood Media. To learn more or sign up, click here. ... View more

@Bhamblet I do see you are running into a similar issue. I took a look at your account, and do see you've invited two other email addresses to join your family plan subscription. With that being said, it doesn't look like either of these invitations have been accepted yet. In order for each account to listen commercial-free and enjoy the benefits of Pandora Premium, the invitations will need to be accepted first. They will then need to make sure they are logged into the Pandora account they accepted the invitation on. Please check out @TannerPandora's message above for instructions on how to accept those family plan invitations. If you continue to run into issues with this, please either reply to this message and let me know so that I can escalate you to our support team. You can also contact our support team directly on your end here.  Let me know how it goes. ... View more

@harathedog49 Nice to see you around the community. 👋🏽 I had someone from our support team take a look at your account, and they mentioned you currently have these two stations created: Chinese Traditional Radio Japanese Traditional Radio These aren't actually genre stations (which I believe is what you are looking for), but rather are song-based stations. So it is possible for music from other languages to bleed into each of these stations. We employ musicians who are specifically trained to hear the nuances of the different genres of music we include in the Music Genome Project collection.    We don't yet cover every language in the world, but from the perspective of our largely USA-based listening audience, we have reasonably good cultural and linguistic coverage.   You can check out what we've got so far here. We do our best to keep our listeners informed of new offerings on Pandora, so you can always follow our blog for any new developments.   If you have any specific songs or artists you'd like to see added to the Pandora library, you can provide that feedback on our Music Suggestions thread.  In the meantime, hope you enjoy the otherwise wide range of music Pandora currently offers! ... View more

@Sissy76 I moved your post to this thread since you had a similar question. For more information on verifying if you are eligible for any free trial offers, check out the accepted solution to this thread.  Hope this helps! ... View more