@Sidekick85 Nice to see you around the community. Since you also need help updating your account with your current email address, I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Thank you for confirming, @vaughangr. I moved your post over to this existing thread: What happens to my content if I downgrade from Premium When you downgrade from Pandora Premium to Plus or ad-supported Pandora, you will not be able to access your on-demand music collection or custom playlists. However, your collection and playback history will be stored in our servers for when you return to Premium. Check out the accepted solution for more information. I hope this helps! ... View more

Making new memories ✨ Listen to an audiobook 🎧 Cozy hoodie 👕 Rainy walk 🌧️ Soul classics 🎙 Both! - Mountain view escape 🏞️ or City weekend trip 🏙️ Both! - Watch holiday movies 🎬 or Listen to seasonal music 🎼 Decorate early 🎄 Cook to a playlist 🎶 (or podcast) Both! - A day of rest 😌 or A day of creativity 🎨 ... View more

@generick42 Nice to see you around the community. Can you confirm if this is the artist you are unable to add as variety to your station: Majestica I want to make sure I escalate the correct artist to our curation team. Thanks for the help! ... View more

This is awesome, @MOHLovesAlaska! Thank you for breaking that down. 👍 ... View more

@vaughangr Nice to see you around the community. To clarify, we currently offer two different subscriptions: Pandora Plus Pandora Premium For more information on each subscription, check out this thread: Pandora Subscriptions FAQ I do see you are currently upgraded to Pandora Plus. To clarify, are you asking if you upgrade to Pandora Premium, create custom playlists, and then downgrade back to Pandora Plus, will those playlists still be available to you? Let me know. ... View more

@cterry877 I'm happy to help look into this further. Playback stops after 1 song on web: To help me better understand what’s happening with playback stopping, could you share: What are you listening to (station, album, playlist, or podcast)? Are you receiving any error messages? If so, what exactly does it say?  It's also helpful to know:  Are you on a Mac or Windows computer? If you're using Windows, which OS version are you running (Windows 10, Windows 11)? Are you listening through our website or the Pandora Desktop App? If you're using the website, which browser and version are you using?  Playback stops after 1 song on iOS: Could you explain what's happening in more detail? The more information you can provide, the better I can help. When this issue occurs:  Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening? Are you listening to a station, album, playlist, or podcast?  Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off? Are you using a Bluetooth connection? Additionally, please provide both your iOS and Pandora app versions: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for your help! ... View more

@DarlingJun16 Sorry for the delay in our reply. To clarify, are you still experiencing issues with this? If so, could you tell me a bit more about what is happening? If you are on a computer, are you listening from: A Mac or Windows computer? What browser are you using in addition to the Desktop App? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thank you for working with me on this. ... View more

@jfoiles Thanks for following up. Can you please confirm with us what browser are you using? In the meantime, I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to try and reproduce this issue once more on your end. If that error message appears again, please let us know: the names of the stations you included in Shuffle when the error message appeared the date/time the error message appeared a screenshot of the error message (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thank you for working with me on this. ... View more