Hi @Marcelosz  Welcome to community! Sorry to hear playback is stopping when listening with your Denon. Could you tell me a little more about your experience?  Have you noticed if this happens with a specific station or all stations? If a specific station, could you tell me the name of the station. Does this happen before or after an advertisement? When did you notice that playback starting happening? With the last week or month? Thanks for your help! ... View more

Hi @BotheGoodBarber  Welcome to community! Sorry to hear you're having trouble with your Amazon Echo. Sounds like you've gone through some troubleshooting already. I'm happy to pass along your experience to our engineering team. Could you tell me a little more about what is happening? Does Alexa acknowledge the request, but then nothing plays? Or, does it not respond at all? Does it play, but plays the wrong song? Please include the exact voice command that you're using and if Pandora is selected as your primary music service? Thanks for the help! ... View more

Hi @Babaloo  Welcome to community! Happy to help but could you tell me more about what you're seeing? Are you being offered an upgrade through your device? If so, could you take a picture of what you're seeing to share with me here? You can include pictures through a web or mobile browser, but you won't be able to include them through email.  Alternatively, if you're upgraded to a paid subscription and need help managing your subscription, let me know.  Thanks! ... View more

Hi @MusicFan0685  Welcome to Pandora Community! Your Pandora account was created on 03/29/2008. That’s 17 years of music with us. Amazing! ... View more

A lot of the times my go-to is 90's and 00's R&B (for a little bit at least). I created an Aaliyah Radio Station, and seeded it with some related artists to create a nice little blend of nostalgia.  If you're into 90's R&B give it a try. I started out with Aaliyah, and added Janet Jackson, Toni Braxton and Whitney Houston.               ... View more

I'd say eclectic, fun, and supercalifragilisticexpialidocious. 😄 ... View more

Hi @Canary12! Welcome to community! I checked and your account was created on 08/16/2014. Thanks for being a long time listener! 🎶 ... View more

Hi @Kein_Deutscher  Thank you so much for reaching out and for sharing your experience. We’re glad to hear that you’ve been enjoying Modes, it means a lot to know how much this feature adds to your listening experience. I’ve shared your feedback with our engineering team, including your note about the Sonos API update and your experience with their support team. While we don’t have a timeline to share just yet, please know that we truly appreciate your patience and understanding. Thanks again for taking the time to write in and for being such a dedicated listener. ... View more

Hello @DenonUser2020  Thanks for giving that step a try, I appreciate your willingness to continue troubleshooting with us. The process can sometimes take multiple steps, and your efforts to help us narrow things down are very valuable. As mentioned, I’ve already created a ticket and passed this along to our engineering team for further investigation. I’ve also updated them with your latest post and noted the steps you’ve already completed. We’ll be sure to follow up with any updates as soon as we have more information. Thanks again for working through this with us. ... View more

Welcome to Pandora Community, @Listener001! I have a friend in Charleston, beautiful area! And Sabrina Carpenter is definitely in my top favorite artist of 2025. 🎉   ... View more

I'm all about Tate McRae's Sports Car. The beat sounds amazing!                 ... View more

🍂🍂🍂🍂🍂🍂 Piano instrumentals 🎹 Cozy home desk 🖥️ Fall hike 🥾 Scented or non-scented candles 🕯️ Plan and reset 📆 “Play it again!” 🔁 Apple crisp 🥧 September nostalgia 🎵AND Fall discovery finds 🔍 Day trip to the mountains 🏔️ “Wake Me Up When September Ends” by Green Day 💔 AND “September” by Earth, Wind & Fire 🎉 🍂🍂🍂🍂🍂🍂 ... View more

Autumn is one of my favorite times of the year. 🍂               Sweater Weather by The Neighbourhood   Autumn In New York by Billie Holiday               vampire by Olivia Rodrigo     ... View more

Here are a few songs that came to mind.  "Outside" by Mariah Carey             "Love Like This" by Faith Evans               ... View more

Love the 90s and 2000s! This is a great playlist, thanks for sharing, @Junebug1! 🙌 ... View more

I don't have a go to song, @Junebug1, but I do have a go-to artist. I always seem to gravitate towards Mariah Carey. She's someone I've listened to for 30 years.  ... View more

Hi @DenonUser2020  I have not had a chance to further investigate the experience you've reported and have not made any changes other than the ones I mentioned in my first reply.  I completely understand your frustration around this and that you feel that the songs by Forest Frank continue to play whether they are thumbed down or thumbed up. However, I encourage you to keep those tracks in your thumbed down list as this is how Pandora will learn. This will also help to prevent those specifics songs form playing again on this station.    Since you continue to have trouble while using your Denon device, I've gone ahead and created a ticket and passed along your info and experience to our engineering team to further review.  We appreciate your patience in the meantime.  ... View more

Hi @DenonUser2020  When it comes to troubleshooting, I like to take a look at all potential factors from every angle, not just one. While it may seem to be an algorithm issue, steps like signing out and back in can help rule out account or device–related hiccups and helps me narrow down what may be happening as I continue my investigation.  When looking at your account, I see that the Forest Frank songs from your Thumbs Up and Thumbs Down list no longer appear like they do in the screenshots you provided.  Did you remove these tracks from your your end? ... View more