About TannerPandora

TannerPandora · ‎11-08-2019

Hi @Antroby2g thanks for posting to community! I moved your post to this thread to help keep things tidy and it sound like you're having a similar problem. Also, it looks like you may reached out to our support team already. I'm hoping they were able to help with your problem. If you need additional troubelshooting steps, please take a look at our help page here. Thanks for being part of community! 🎧

TannerPandora · ‎11-08-2019

Hi @Astocks2622 thanks for the feedback! We appreciate you letting us know. I would also recommend creating a feature request from our Feature Request forum. This is the best way to report ideas and feedback to Pandora. Thanks for posting to community! 🎧

TannerPandora · ‎11-08-2019

Hi @Rickman1026 sorry to hear that. I'd like to report this to our engineers. Can you give me some stats from your iPhone: Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for posting to community!

TannerPandora · ‎11-08-2019

Hi @tweetytiger thanks for posting to community. 🎧 Sorry for any trouble. Can you give me a little more info about what's happening? 🤔 - Did you mean playlist or station? (Since playlists are only a Premium feature.) - Are you hearing songs that don't fit? - What's the name of the station or playlist you're having trouble with? Let me know and I'll see what I can find out. 🔎

TannerPandora · ‎11-08-2019

Hi @ryan_ogden thanks for posting to community! 🎧Sorry to hear you're having trouble. Have you tried any standard troubleshooting for Chrome yet? If not, would you mind trying and reporting back? You can find some helpful steps here. Let me know how itgoes. 🤖

TannerPandora · ‎11-08-2019

Hi @LoJo thanks for posting to community! 🎧 Unfortunately, the desktop app for Windows 10 is currently only available through the Windows Store. If you'd like to request additional download options for the desktop app, I would recommend visiting and posting to our Feature Request forum. You can also view other requests from listeners and like ❤️those features you'd like to see. Thanks for being part of community! Hope to see you around more. 🎶

TannerPandora · ‎11-08-2019

Hi @Dalemarie109 Thanks for posting to community. 🎧 This is not currently a feature. If you'd like to see this on Pandora, I would recommend visiting our Feature Request board and creating a new request. You can also view requests from other listeners, and upvote ❤️ the features you'd like to see. Hope to see you around community more often! 🎶

TannerPandora · ‎11-08-2019

Hi @Doublenichols thanks for posting to community. 🎧 SiriusXM and Pandora currently operate as separate services with their own subscription products and user agreements. While there is some shared content, neither app will currently deliver the full experience of each service on both apps. For more information about this, I would recommend visiting our help page here. If you'd like to see a combind app, I'd recommend visiting and liking the current request in our Feature Request Board. Thanks again for being part of community! Hope to see you around more.

TannerPandora · ‎11-06-2019

Hi @ArtMurphy thanks for posting to community! While I won't be able to suggest any one device, I would recommend visiting the Pandora Everywhere page. From there, Pandora lists all the devices that are supported. Hopefully, this will help to give you an idea of the device you're looking for. Thanks for being part of our community! 🎧

TannerPandora · ‎11-06-2019

Hi @Daniel thanks for the idea. I've merged your post with an exisiting thread. We don't currently alter music equalization on Pandora from how it appears on the original releases unlike terrestrial radio but we appreciate the feedback on this! ❤️🎧 Don't forget to like those features you'd like to see on Pandora. Thanks for being apart of community!

TannerPandora · ‎11-06-2019

Thanks for the feedback @redheadjenn79! 🎧⌚️

TannerPandora · ‎11-06-2019

Thanks for the feedback @edwardtwchamber! While viewing your billing history is not currently a feature, we are happy to help provide a receipt to you. TO REQUEST A COPY OF YOUR RECEIPT: Contact our User Support team via email or you can post your request in the Direct billed - Copy of Invoices/Receipts thread. If you'd like to see this feature for Pandora, don't forget to vote by clicking on the heart ❤️.

TannerPandora · ‎11-06-2019

Hi @zubby @davistw @A-Dawg Thanks for posting! @Listener001 is correct, this is a known issue that is currently being investigated. We appreciate your patience in the meantime. 🎧 ❤️

TannerPandora · ‎11-02-2019

Hi @jnoelle the short answer is yes. You're wife will also need to cancel her subscription through Apple and wait for it to expire before she'll be able to join your family plan. Joining or upgrading to a Pandora Premium Family subscription is currently not possible through third-party vendors (e.g., Apple or Google Play). Hope this helped to explain. Thanks for posting to community! 🎧

TannerPandora · ‎11-02-2019

HI @einto1964 thumbs on generated playlists should behave similar to thumbs on stations. Meaning, thumbing up or down a song will only be for that playlist and not effect any other playlists or stations. Hope this helps to explain. Thanks for posting to community! 🎧

TannerPandora · ‎11-02-2019

Hi @Mnlbartley Sorry to hear that. Can you give me a little more info about what is happening? What is the make and model of your phone? Are you able to play Pandora at all? Does it open and then close? Is there an error message? If so, what does it say? If you're able to, can you take a screenshot of what you're seeing? Let me know. Thanks for posting to community! 🎧

TannerPandora · ‎11-02-2019

Hi @Zach33 sorry for any trouble. I'm a little confused about what's going on with your LG.😖 Can you give me a little more details about what's happening? Maybe a screenshot of what you're seeing, if you're able. Thanks for posting to community! 🎧

TannerPandora · ‎11-02-2019

Hi @dtait231 GMC have their own hotspot in the vehicle. Since Pandora needs an active internet connection, could you ensure that this is working correctly. You may have to talk to your dealership about it. Let me know how it goes. Thanks for posting to community! 🎧🚙

TannerPandora · ‎11-01-2019

Hi @Skippy thanks for posting to community! I moved your post to the iOS board to keep things organized. Sorry for the trouble on your iPhone📱. Let's try uninstalling and reinstalling the app to see if this will help. If you need steps on how to do this, please visit our help page here. Let me know how it goes. 🤖

TannerPandora · ‎11-01-2019

Hi @jav6joev & @catfarmers Thanks for your patience while we investigated this issue. As @jav6joev mentioned the issue should now be resolved - if you haven't already, please check to see if you're able to login and listen. Let us know if you continue to have trouble. Thanks again for posting on community! 🤖

Re: App Immediately crashes

Re: Ad volume ridiculous

Re: Stopped playing music

Re: How can I get my playlist back like before I h...

Re: Unable to scroll through collection

Re: App for Windows 10 NOT on the Windows Store

Re: Membership length

Re: Dual subscriptions???

Re: Devices that stream Pandora

Re: EQ

Re: galaxy watch app - Status changed to: Open Ide...

Re: Print reciept - Status changed to: Open Ideas

Re: iOS Pandora App bug - Play/Pause synchronizati...

Re: I'm upgrading to a Family Plan. Can I add my ...

Re: Thumbs in "Your ... Soundtrack" playlists

Re: My pandora quit working on my phone oct 25th

Re: Will not download on LG Style 2

Re: Failure to complete connection

Re: I cant log in on my iPhone it just keeps spinn...

Re: Error message on LG TV started 10/31/19

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