Hey, @RichShif. 👋 Sorry to hear that you're experiencing the same issue. @tjt At this time, there are no updates. However, another option is to try rebooting your connection:  Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube? ++ @RichShif If the issue persists, I can definitely share this information with our engineering team on your behalf. Make and model of your device; Mode: Desktop or Tablet? Network (Wi-Fi or 3G/4G/LTE); Pandora version (under Pandora Settings on the bottom left); Windows version & build; (Windows 10) Are you able to stream Pandora normally through a web browser like Chrome or Firefox? Also, are you running a Preview Build of Windows? If so, are you in the fast ring or slow ring? Let me know. 🎧 ... View more

Thanks for sharing, @Listener001. 👍 Here are some of the podcasts I'm listening to right now. Crime Junkie: Description: "If you can never get enough true crime... Congratulations, you’ve found your people." Blackout: Description: "Academy Award® winner Rami Malek stars in this apocalyptic thriller as a small-town radio DJ fighting to protect his family and community after the power grid goes down nationwide, upending modern civilization. BLACKOUT stars and is executive produced by Rami Malek and produced by QCode and Endeavor Content. BLACKOUT Written and created by Scott Conroy. Directed by Shawn Christensen. BLACKOUT is presented by Sonos." Season 2 just came out. Passenger List: Description: Atlantic Flight 702 has disappeared mid-flight between London and New York with 256 passengers on board. Kaitlin Le (Kelly Marie Tran), a college student whose twin brother vanished with the flight, is determined to uncover the truth. Passenger List is a mystery thriller podcast from PRX’s Radiotopia.   ... View more

Hey, @MTSpaces. 👋 Thanks so much for sharing your experience.  I would recommend running through these steps to troubleshoot: Desktop App Troubleshooting Let me know if this helps with the volume increase. 🎧 ... View more

Hi there, @atagmee. 👋 Sorry to hear that you're encountering this error message. I've enabled a trace on your Pandora account in case we need to share this with our engineering team. Does this happen with any podcast you attempt to listen to? Or does this occur with specific podcast(s)? If so, which one(s)? Does this occur when you listen to music as well? ++ You mentioned having trouble listening from your mobile device too. Do you receive an error message when you attempt to listen on that device? Let me know. 🎧 ... View more

@warpigs46777 Thanks so much for confirming those details.  I've enabled a trace on your Pandora account, could you try running through these steps? You can find the steps here: Android Troubleshooting If this issue continues after the troubleshooting, could you share the following? I'll need to let our engineering team know about this.  Model:  Carrier: Android version (Settings > About Phone): Let me know how it goes. 🎧 ... View more

Hey, @Rebelwood-1488. 👋 Nice to see you around the community space. This feature is only available to our current Pandora Plus, Pandora Premium, or Premium Family subscribers. You can only listen offline from iOS or Android mobile devices, Apple Watches and Fitbits.  For more info about how Offline Mode, feel free to check out this helpful article: Offline Mode + Downloads If you're interested in a free trial to check out offline mode, let me know. 🎧 ... View more

Thank you, @Jsfeltner. I've shared this with our engineering team. 🎧 ... View more

Hey, @True2blue. 👋 I moved your post over to this existing thread to keep everything organized: Android: Premium Session Length Looks like you have a free Pandora account. Listening to content on-demand (including playlists) is a feature of Premium. I do see that you were able to create one playlist. This playlists still exists and will be saved for your next Premium experience. In the meantime, please check out the accepted solution for this thread here.  For more information about how complimentary sessions of Premium work, you can check out this helpful article. If you want more information about a longer Premium trial, feel free to let me know. 🎧   ... View more

Hey, @Hooligan. 👋 I moved your post over to this existing thread: Listening to Music while Using Other Apps / Games Please note, the sound settings of each app are set by the needs of the app and cannot be altered. So, if you are playing a game or using an app that requires sound, the audio from Pandora may pause. It's not possible for us to override the sound settings, or any other functions of another app. Since iPhones are made by a different manufacturer, these settings can differ from device to device. If this is a new issue, where you were able to listen to music while playing this game in the past, I would recommend running through these steps. 🎧 ... View more

Hi there, @warpigs46777. 👋 Nice to see you around the Pandora Community space. We believe this issue has been resolved with Pandora app version 2105.1. If you haven't already, I would recommend updating to this recent version. Here's how to update the Pandora app on your Android device: Open the Google Play Store app. Touch the menu icon in the upper left and select My apps & games. Apps with available updates are labeled Update. Choose any appropriate apps and tap Update. Tip: In some cases, you may need to restart your device to update an app. If you continue to have trouble after updating, please let me know. 🎧 ... View more

Hi there, @Jsfeltner. 👋 Thanks for reporting this. Your issue sounds related to this existing thread: iOS: Songs Repeat After Playing We've created an internal ticket so our engineering team can investigate / fix as other listeners have reported similar experiences.  Would you mind providing the following information so I can share this with our iOS engineers on that ticket? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? We appreciate your help with this. 🎧 ... View more

@Therealdyl_97 No problem at all - thank you for taking the time to report this and provide those helpful details. All updates will be posted on this thread. As of now, we have opened a ticket with our engineering team with the information you've provided. This is on their radar and they are currently investigating. We appreciate your patience while they work on this. 🎧 ... View more

Hi, @jojo0722. 👋 Sorry to hear that uninstalling and reinstalling the app did not resolve the issue. I'd like to report this issue to our engineers for further investigation. Could you help by providing a little more info? Make and model of your device; Mode: Desktop or Tablet? Network (Wi-Fi or 3G/4G/LTE); Pandora version (under Pandora Settings on the bottom left); Windows version & build; Are there any error messages? If so, what do they say? Are you able to stream Pandora normally through a web browser like Chrome or Firefox? Thanks so much for your help with this. 🎧 ... View more

Hey, @giantspeck. 👋 Thanks for posting about this. Someone from our User Support team will be in touch via email to help out with your account soon. 🎧 ... View more

Awesome, @DanTheMan0801. So glad to hear that! If anything else pops up, feel free to let me know. In the meantime, happy listening. 🎧 ... View more

Sounds good, @Kbrat. 👍 Feel free to let me know how the troubleshooting steps go. If you continue to experience this issue after troubleshooting, I can report it over to our engineers. I would need the following details about your device in order to report this accurately: Model: Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): Are you connected to Wi-Fi or cellular data when this is happening? Hope this helps. Thanks for sticking with me on this. 🎧 ... View more

Hi there, @adriankessel. 👋 We've reached out to you via email to offer further assistance with this. Thanks for your patience during this process. 🎧 ... View more

Based on the quiz, my mode is Future Fire 🔥 Happy Black Music Month! 🎧 ... View more