Hey there, @mayadg. 👋 Sorry to hear that you're having trouble with your shuffle feature. I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here. The trace is helpful - in case we need to report this over to engineering.  Let me know how it goes! 🎧 ... View more

Hey, @carl3658. 👋 Sorry to hear that you're having trouble listening. I understand how frustrating this can be. To keep the community space organized, I moved your post over to this existing thread: Ad Block Error with no Ad Block Extension Please check out my post about Kapersky here. If you still have trouble with this, please review the accepted solution of this thread here.  Thanks so much for posting on the community! 🎧 ... View more

@Hopsgood Thanks so much for providing that information. I've passed this along for our engineering team to review. 🎧 ... View more

Awesome, @kbralley7. I got your message and will be reporting the Bobby Vinton album too. Thanks! ... View more

Discovery Mode or My Station: My Station! 🎤 [I've crafted my stations the way I like them, if I use a mode it's usually Artist Only or Crowd Faves] Add Variety or Replay: Replay 🔂  [Most times, I like to replay new songs if I like them a lot] Festivals or Concerts: Festivals  🎡  [My last festival was Coachella 2018 🐝 when Beyonce' headlined. I have a group of really good friends that live in different states, and we went to Coachella from 2014-2018.] Original or Live Version: Original always 🥁  Instrumental or Lyrics: Instrumental 🎶 [Most of the tunes I listen to have very little vocals. I go back and forth between instrumental and lyrics. As I type this, I'm listening to "Fruitful (Maliyah's Theme)" by Sango but up next is YOU'RE THE ONE by KAYTRANADA featuring Syd 🎶]  Headphones or Speakers: Headphones 🎧 [I usually listen to music or podcasts while I work. Since many folks are remote these days, I use headphones so I don't bother my husband while he's working from home too.] 80's or 90's: 90’s 💃   DJ or Band: DJ 💿  Genre Stations or Playlists: Genre Stations 🔊 [Current favorite genre station is Future Soul Radio] P.S. @MOHLovesAlaska Updated with more details for ya! ... View more

@SterlingArcher Thanks so much for providing this information. I've gone ahead and shared it with our engineering team on your behalf.  Appreciate your patience during this process. 🎧   ... View more

No problem at all, @kdsjr1946.  If you run into anything else, please don't hesitate to let us know. Enjoy the tunes! 🎵 ... View more

@TannerPandora Anything with high energy, and some bass. 🔊 ... View more

Hey there, @gloriaraynes. 👋 Sorry to hear this has happened. Sounds like you're having trouble. Looks like you were able to get assistance yesterday with our User Support team to ensure the security of your Pandora account. I've escalated your issue to email so that someone can help with this. With passwords, subscriptions, and account related issues, we handle those via email to protect your privacy.  Thanks for your patience. 🎧   ... View more

Hey there, @BF. 👋 Thanks for letting us know. I'd like to report your issue to our engineering team. Can you share more info about your phone? Model: Carrier: Android version (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have any error messages popped up? If so, what exactly does it say? Have you identified any other patterns or notable information? Appreciate your help with this! 🤝 ... View more

Hi there, @bbarnes101. 👋 Thanks for your feedback. If you'd like to have this ability, feel free to create a feature request here. In the meantime, other options can be found in my original post. Hope to see you around the community space more often!    ... View more

Hey, @meisenhart75. 👋 Thanks so much for posting! My name is Alyssa and I'm one of the community moderators. You can find my introduction here. If you need anything or have questions, please don't hesitate to ask. Hope that you're enjoying the tunes! 🎵😁 ... View more

Very cool! I'm sure the mud room will look great once it's finished. @MOHLovesAlaska Thanks so much for sharing! 🏡 ... View more

Hey there, @fjembry. 👋 You should be able to listen on both free and paid accounts. Do you receive any error messages when this happens? In the meantime, let's try running through these steps to see if it helps. I look forward to hearing back! ... View more

Hey there, @Hopsgood. 👋 Thanks so much for reporting this. I understand how frustrating this can be. I enabled a trace on your Pandora account. Would you mind running through these steps while I have the trace enabled? From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):* Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. Please note that you will be asked to log into your account after completing these steps. Let me know if this helps. 🎧 ... View more

@kbralley7 Thanks! Just reported. ✅ I also sent you a PM - please check when you get a chance.  ... View more

@MOHLovesAlaska Lol - I love it! What kind of building projects do you guys work on? Do have a specific station you listen to during that time? In the meantime, keep jamming out to your favorite tunes 🙂 ... View more