Hi there, @AlexiaJamrowski. 👋 Have you tried out the troubleshooting steps for your Android device? Let me know if these help or whether you continue to encounter this issue. Also, if you notice any error messages. I look forward to hearing back! 🎧 ... View more

Hi there, @Unhappy. 👋 Thanks for sharing your experience. I'd like to report this over to our engineering team for further review. Model: Carrier: Android version (Settings > About Phone): Pandora version: Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. Are you connected to Wi-Fi or cellular data when this is happening? Let me know, and I can share this with our engineering team on your behalf. 🎧 ... View more

Sounds good, @IROCZman15. Appreciate the kind words. Definitely keep me updated on this thread if you notice anything else over the next couple of days. Enjoy the tunes! 🎶 ... View more

Hi, @Melpren. 👋 Thanks for posting on the Pandora Community! How are you listening when this happens? Are you using a web browser? Which one? Or, are you using the desktop app? If so, do you have a MAC or Windows computer? Have any error messages popped up? Thanks for your help with this. 🎧 ... View more

Hey there, @CoachB4. 👋 Could you share more details about how you're listening when this happens? Is there an error message? If so, what does it say? A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Let me know, and I can get back to you with troubleshooting steps. I look forward to hearing back! 🎧   ... View more

Hi, @Ldinkinsjr. 👋 Thanks so much for posting about this issue. I've gone ahead and enabled a trace on your Pandora account in case we need to report this over to our engineering team. Let's try out these steps on your Pixel xl3 to see if it helps. Let me know how it goes, and whether you notice any error messages. I look forward to hearing back! 🎧 ... View more

I agree, @MOHLovesAlaska! A long and full life. ❤️ ... View more

@MOHLovesAlaska And what a nice memory to have of someone, of them smiling. 😊 I like the song "When You're Smiling (The Whole World Smiles with You)". 🎶 ... View more

Hey there, @Ch70. 👋 Thanks so much for posting on the community about your issue. Could you try out these steps on your Samsung S20 device? Let me know if this helps. I look forward to hearing back! 🎧 ... View more

Welcome to the Pandora Community! @j4m3sk3v1n  Feel free to tag any of the moderators (@AlyssaPandora @AdamPandora @TannerPandora) if you have any additional questions or concerns. We're always happy to help. Hope you're enjoying the tunes. 🎵 ... View more

Very cool! @Al-NN4ZZ Thanks so much for sharing those details. I'm sure this will be helpful for community members looking for a similar device. 👍 If you're interested, feel free to introduce yourself to the rest of the community here: Introduce Yourself Hope to see you around the community more often! 😎 ... View more

Hi, @Ava1. 👋 Thanks so much for pointing this out. Based on your message, it sounds like some of the content on your playlist may be marked as Radio Only. Radio Only: Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable or labeled "Radio Only" due to our current licensing restrictions. In the meantime, you can create a station that will play similar songs and artists, based on an artist or a particular song. We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. If there are any specific albums/tracks that are currently Radio Only, but you'd like to be able to play on demand, let me know which ones and I'll be happy to pass your suggestions along to the team who takes care of our collection. ++ Your Playlist: What playlist do you notice that content is unavailable? Do you receive any error messages? If you're seeing something other than "Radio Only", feel free to share a screenshot so that I can take a look. I look forward to hearing back! 🎧 ... View more

Awesome! So glad you were able to get set up successfully. 🎉 I marked your last message as a solution in case any other community members purchase this device.  Do you use this device for swimming or running? I did see a mention that this is a great device for swimmers too. ... View more

Happy belated birthday to you, @Yoshi! ... View more

Hi, @Hallec1283. 👋 Thanks so much for sharing that screenshot. Could you tell me more about your device? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening?  Have you identified any other patterns or notable information? Appreciate your help with this. 🎧 ... View more