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How to add a photo to Community profile

TropicalKiwi8
Opening Act

How come everyone's profile picture is different colors? It's there anyway I could change mine?? (Pictures down below)Screenshot 2020-04-13 at 8.54.17 PM.pngScreenshot 2020-04-13 at 8.54.21 PM.pngScreenshot 2020-04-13 at 8.54.27 PM.pngScreenshot 2020-04-13 at 8.54.30 PM.pngScreenshot 2020-04-13 at 8.54.34 PM.png

 

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@TropicalKiwi8 @Bacon There isn't currently a way to change the color of your avatar.

The photo that shows in your community profile is connected to the photo associated with your actual Pandora account.

If you'd like to add a photo to your community profile, you will first need to connect your Facebook account to your Pandora profile.

You can add a photo to your Pandora profile if you have a photo on your Facebook profile and your Facebook account is connected to your Pandora account.

To connect your Facebook account on Pandora, log in to our website and click the icon (initial or picture) in the top right corner of the page.

1. Select Settings, and then Account in the left hand menu.
2. Scroll down to Social.
3. Select Connect to the right of the Facebook option. 

To change the photo that is displayed on your Pandora profile, you'll need to change your default photo on your Facebook account.

It's also worth noting that sometimes Facebook takes some time to recognize the connection with Pandora, so if it doesn't work right away please try again a little later.

Hope this helps explain! 

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

22 Replies

Bacon
Underground

I was just wondering if there's a way to upload your own avatar, and if there isn't a way please add a feature like that

AdamPandora
Moderator
Moderator

@TropicalKiwi8 @Bacon There isn't currently a way to change the color of your avatar.

The photo that shows in your community profile is connected to the photo associated with your actual Pandora account.

If you'd like to add a photo to your community profile, you will first need to connect your Facebook account to your Pandora profile.

You can add a photo to your Pandora profile if you have a photo on your Facebook profile and your Facebook account is connected to your Pandora account.

To connect your Facebook account on Pandora, log in to our website and click the icon (initial or picture) in the top right corner of the page.

1. Select Settings, and then Account in the left hand menu.
2. Scroll down to Social.
3. Select Connect to the right of the Facebook option. 

To change the photo that is displayed on your Pandora profile, you'll need to change your default photo on your Facebook account.

It's also worth noting that sometimes Facebook takes some time to recognize the connection with Pandora, so if it doesn't work right away please try again a little later.

Hope this helps explain! 

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

TropicalKiwi8
Opening Act

Muchos Gracias Senior

AdamPandora
Moderator
Moderator

@TropicalKiwi8 Always happy to help! 😎

Adam | Community Moderator

Let's share music in the Playlist Swap

TropicalKiwi8
Opening Act

No Problemo

Andreuz-Music
Underground

When I choose an avatar in my profile, it does NOT remember it and stay as chosen. Shortly after, it reverts back to the default avatar.  Bug ???

0 Kudos

AdamPandora
Moderator
Moderator

@Andreuz-Music At this time, the only way to permanently change the photo on your community profile, is by linking your Facebook account with your Pandora account.

If you select one of the stock images within the community, the next time you log back into the community, your photo will revert back to the default avatar.

Check out the accepted solution to this thread for instructions on how to permanently change your community profile photo.

Hope this helps clarify! 

Adam | Community Moderator

Let's share music in the Playlist Swap

Andreuz-Music
Underground

Why even bother having avatars! That doesn't even make sense. Did my original post disappear?  I would have liked to hear others have to say from in the Community.

AdamPandora
Moderator
Moderator

@Andreuz-Music I definitely understand your frustration.

I reached out to our Community Manager, and it turns out there was a bug which was allowing you to view the option to change your avatar.

That has now been fixed and should no longer show for you.

Thank you for letting us know about this! 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

MOHLovesAlaska
Platinum Certified

AdamPandora If you noticed my picture was changed on my profile. Just the other day I had set-up a Facebook account just so I could change my photo. Now that I have a Facebook acct, I think I might use it to put my Pandora playlist on for others to hear. Take care and be safe.

MOHLovesAlaska
0 Kudos

AlyssaPandora
Moderator
Moderator

That's awesome, @MOHLovesAlaska.

Feel free to share your playlists and what you're listening to on your Facebook profile.

Happy sharing! 😄

Alyssa | Community Moderator

Let's talk music in Community Chat

Paigesmith1997
Opening Act

does anyone know how to upload a profile picture on my profile?

the paigester
0 Kudos

AdamPandora
Moderator
Moderator

@Paigesmith1997 I moved your post to this thread to keep the community organized.

Check out the accepted solution to this thread for instructions on how you can add a photo to your community profile.

Hope this helps. 😎

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Paigesmith1997
Opening Act

well I dont have a facebook so I cant put a profile pic on my community page

the paigester
0 Kudos

AdamPandora
Moderator
Moderator

@Paigesmith1997 It's true that you currently need a Facebook account in order to add a profile picture to your Pandora account/community profile.

If you'd like have the ability to add a photo to your account without using Facebook, I recommend giving this existing feature request a ❤️to express your interest as well: Profile Picture - No Facebook

Hope we continue to see you around the community! 😁

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Dakotalindsey26
Underground

I will love to be on your team

PhantomWatson
Underground

In Chrome, when I click on my avatar on the /t5/user/viewprofilepage page for my account, I get a modal with an endless loading image and the following console error:

529085:1906 Uncaught TypeError: Cannot read property 'replace' of undefined
at HTMLSpanElement.<anonymous> (529085:1906)
at HTMLBodyElement.dispatch (lia-scripts-common-min.js:183)
at HTMLBodyElement.eventHandle (lia-scripts-common-min.js:151)

Sidenote: It doesn't make a ton of sense to me that my avatar is the letter G while my username doesn't have a G in it. It seems like that image is being generated with a random letter or based on another arbitrary string. Regardless, it comes across like a bug.

0 Kudos

AdamPandora
Moderator
Moderator

@PhantomWatson Thank you for bringing this to our attention - I have passed your feedback along to our team so they are aware.

In the meantime, the letter on your avatar that shows in your community profile is associated with your actual Pandora username.

If you'd like to change your Pandora username so that your avatar changes to a different letter, let me know and I can put you in touch with our support team so they can further assist with that. 

If you'd like to add an actual photo to your community profile rather than have the letter "G" showing, you will first need to connect your Facebook account to your Pandora profile.

You can add a photo to your Pandora profile if you have a photo on your Facebook profile and your Facebook account is connected to your Pandora account.

To connect your Facebook account on Pandora, log in to our website and click the icon (initial or picture) in the top right corner of the page.

1. Select Settings, and then Account in the left hand menu.
2. Scroll down to Social.
3. Select Connect to the right of the Facebook option. 

To change the photo that is displayed on your Pandora profile, you'll need to change your default photo on your Facebook account.

It's also worth noting that sometimes Facebook takes some time to recognize the connection with Pandora, so if it doesn't work right away please try again a little later.

Hope this helps explain! 

Adam | Community Moderator

Let's share music in the Playlist Swap

Krampus
Underground

How do I get my profile picture to show up here instead of a person behind a gray screen? My profile picture shows up on my Pandora, and my Facebook is connected to my Pandora. But how do you get the profile picture to show up here in community?

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