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Android: Casting Error "Session with Device has ended"

cmorin543
Underground

For over a year and a half now I have had issues casting to any Google home device. Google home hub, Google home mini 1 and 2 and a Lenovo Google device. No matter what Android device, I tried to cast from, a Google 6 pro, an Amazon Fire tablet or an Acer Android tablet. I get the same results from any of the devices. When I pull up the cast options, I will see all of my devices on the network. If I select any of them the music on my phone will stop, nothing will happen for about 3 seconds. Then it will get a message at the bottom of the screen that says" your session with device has ended ". I've tried troubleshooting this in the past with Pandora support and they said they were aware of the issue and a new release would fix the issue. Randomly the casting will actually work. But the next day it will stop all over again and I'll end up with the same results. I did also reach out to Google support and they said that it is a issue with Pandora and Pandora is aware of it. About 3 weeks ago it was working for almost every day during the course of a week and then it stopped working again and hasn't worked since. If I initiate the music by asking Google to play on a specific device without using my phone to start the music, I can then open the Pandora app on my phone and control the device that is playing. But if I stop the music for any reason it will fail when I go to restart it.  I've already tried resetting the app multiple times, clearing cache, clearing data, resetting the entire Android device, resetting all of my Google home devices, removing them from my account and re-adding them.  Has anyone else had a similar issue?

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3 Replies

thelgeson
Local Performer

I see this problem regularly and have for a couple years now.  I was hoping that it would be resolved when I upgraded from my pixel 3XL to the Pixel 6, but it still happens on my new device.

This is extremely annoying and often stops me from using Pandora completely some days. It's one of the best features and rarely works. 

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AdamPandora
Moderator
Moderator

@thelgeson Can you please send over a screenshot of the error message you're seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with us on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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cmorin543
Underground

Please see the image below

Screenshot_20220828-203035.png

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