Android: Playback stops

[Lanchile007]

Hello,I recently having the same problem. I can listen for two or three songs and it stops playing and I have to go back and press play again. I did reboot, installed , uninstalled pandora app, reset router reset phone . I did all this like 8 times and NOTHING. If it was free I wouldn’t complain but I am paying for this service. If this is not resolved soon, I would cancel pandora and go to another music provider. As easy as that. Thanks 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Lanchile007 

Welcome to community.

Can you tell me a little more about your experience. Does the playback stop when the screen is locked or the app is backgrounded?

Can you confirm your:

• Android OS:
• Pandora version:

Thanks!

[Janice5216]

Same problem. I have had Pandora for years with no problems. Until now. I have tried all of the before mentioned fixes, i too will be exiting Pandora if this is not fixed.

[AlyssaPandora]

Hi there, @Janice5216. 👋

Sorry to hear that you're having trouble. Sounds like you've already run through the standard steps here: Android Troubleshooting

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Sharing your Feedback:

I'd like to share your feedback with our tech team on your behalf. Could you share more details about your experience?

• Does this occur when listening to a song, playlist, station, or podcast episode?
• Have you encountered any error messages? If so, what exactly does it say?
• Are you connected to any other devices? Ex. Bluetooth speaker?

Device Details: 

If possible, could you share your device details? 

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):

Thanks so much for your help with these additional details. 🎧