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Android: Unable to Apply Thumb Feedback

skullyblue
Local Performer

Why is it impossible to thumbs up a certain song or artist?

 

mod edit: changed title for clarity

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hi, @skullyblue. 👋

You won't be able to apply a Thumbs Up to an individual artist. However, you should be able to use your 👍👎 for songs when listening from a station. 

Looks like you've enabled a few complimentary sessions of Premium Access. 

Does this happen when you're in the free session of Premium?

++

In the meantime, could you send over a screenshot of what you're experiencing?

  • To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
  • To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Let me know. 🎧

Alyssa | Community Manager
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skullyblue
Local Performer

Screenshot_20230831-085023.png

I never thumbed up this rap song by blocboy jb 🤗

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TannerPandora
Moderator
Moderator

Hi @skullyblue!

Can you tell me which station the song is thumbed up on? I took at your recently played station and didn't see it. I'll be able to take a closer look at the station.

Thanks for the help.


Tanner | Community Moderator

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skullyblue
Local Performer
I don't think it's on any station it is in my likes tho.
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AdamPandora
Community Manager
Community Manager

@skullyblue Can you please send over a screenshot of where you are seeing that track in your likes?

Thanks again for working with us on this.

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