Android: Unable to Apply Thumb Feedback

[skullyblue]

Why is it impossible to thumbs up a certain song or artist?

mod edit: changed title for clarity

[AlyssaPandora]

Hi, @skullyblue. 👋

You won't be able to apply a Thumbs Up to an individual artist. However, you should be able to use your 👍👎 for songs when listening from a station. 

Looks like you've enabled a few complimentary sessions of Premium Access. 

Does this happen when you're in the free session of Premium?

++

In the meantime, could you send over a screenshot of what you're experiencing?

• To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
• To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Let me know. 🎧

[skullyblue]

I never thumbed up this rap song by blocboy jb 🤗

[TannerPandora]

Hi @skullyblue!

Can you tell me which station the song is thumbed up on? I took at your recently played station and didn't see it. I'll be able to take a closer look at the station.

Thanks for the help.

[skullyblue]

I don't think it's on any station it is in my likes tho.

[AdamPandora]

@skullyblue Can you please send over a screenshot of where you are seeing that track in your likes?

Thanks again for working with us on this.