While in offline mode I pick a station it starts the. 4- 5 seconds later song cuts off .. sometimes for a min or 2 some times for good
If it comes back on it might be on same song or a diff song then same thing again .. cuts out
Running on android s8+
Started about 2 months ago n still doing it
Hi @Crazyeagle sorry to hear those steps didn't help.
If you don't mind, I'd like for you to try an additional troubleshooting step.
Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this.
You will be asked to log into your account after completing these steps.
Let me know how it goes.
Thanks for reporting this, @Crazyeagle.
Does this happen when you're not listening in Offline Mode too?
Could you provide a few more details about your device and app?
Let me know what you find out.
ty for your reply .. will do my best to answer your questions now
only happens in ofline mode
carrier : sprint
Android version : 9
Build number PPR1 180610.G95USQS6DSJ1
Pandora version:1910.3 (ANDROID-TUNER1910.3R
hope this info helps plz let me know if you need anything else as the issue is still ongoing
i ty for your help
@Crazyeagle Thanks so much for providing your device details.
Would you mind trying out these steps?
If you still have issues, I can report all of the helpful information you've provided over to our engineering team for further review.
Let me know how it goes!
i ty for your reply
i have tried the steps you provided in the above link
even tried to download a few new stations to try them
still same thing ..
i again ty for your time and help
Hi @Crazyeagle sorry to hear those steps didn't help.
If you don't mind, I'd like for you to try an additional troubleshooting step.
Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this.
You will be asked to log into your account after completing these steps.
Let me know how it goes.