*Please note: This message has been Accepted as a Solution to flag the current steps and/or status of this thread. This post will be updated with more information as it is provided to the moderation team.
Pandora Status Update (10/02/23):
Hi all!
Thank you for posting your experiences. We understand how frustrating this has been.
With the 2308.1.1 release, we believe we have fixed the issue where the app would begin to automatically play music after your phone restarts. If you haven't already, please be sure to update to 2308.1.1.
If you don't see this version available for your device yet, please be patient as we continue to monitor our release schedule.
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For those that are on 2308.1.1, we would like additional help to clarify your experience.
Specifically, if audible music begins to play after rebooting your phone. In some cases you may see the player notification appear on your mobile device, however, there is no music playing. While this experience is similar, we'll need clarification if music is actually playing from the device.
If music does not play, can you let us know the following info:
- Is the player notification for Pandora appearing but the app is not actually open in the background where it can be closed?
- Is the player notification for Pandora appearing and the app is opened in the background?
If after the update music continues to play after restarting your phone, please post your update in this thread for us to pass along to our teams.
We appreciate your help and continued patience.
Pandora Status Update (09/26/23):
Hi friends 👋
Our engineering team is still actively working on a resolution to address the issue. Rest assured that your feedback has been instrumental in guiding our efforts to rectify the situation. We understand that this has caused inconvenience and frustration, and we genuinely appreciate your continued patience as we work towards a solution. 🤝
Pandora Update (09/21/23):
Hey friends 👋
Thank you for sharing your device details as well as your experience. I've updated my original post and removed the request for additional device details. At this time, we've gather enough information to share with engineering team about this issue for them to reproduce. They are actively working on a resolution and a moderator will update this thread when we have more info to share.
We're grateful for your diligence in spotting this issue. Thanks again for your patience. 🎧
Pandora Update (09/18/23): Hi friends 👋
Thank you for raising the alarm regarding this issue.
Our engineering team is currently investigating. In the meantime, all reports from this thread are being shared on an internal ticket with our tech team.
Something to note: I've seen a few posts regarding the "AutoStart" setting available for Premium subscribers. This issue is impacting all subscription tiers; adjusting this setting will not resolve the issue.
While we don't have any new information to share right now, rest assured we will keep you updated on this thread when we do. We appreciate your patience while this is being worked on behind the scenes. 🎧
Pandora Update (09/15/2023): Hi friends 👋
Thank you for taking the time to provide your valuable feedback about your experience with the Pandora app playing without being prompted. We've shared (and will continue to share) all feedback provided on this thread with our tech team. When we received updates, the moderation team will post them here.
