Ad-blocker with Free Account

[whocares2]

I am having the same issue. Yes I have adblockers but they are turned off for all things Pandora. Everything was working up until this past weekend.

I am on 2 different Mac (Big Sur & Catalina)

I am visiting Pandora.com via Safari & Firefox (Chrome for testing)

[AlyssaPandora]

Hi there, @lil4ry. 👋

To avoid experiencing any listening issues, you can find steps on how to add Pandora to the allowlist in your ad blocker on our help page.

Hope this helps! 🎧

[dayviewing]

I have Kaspersky Internet Security 21 and this worked for me:

1. Open Kaspersky Anti-Virtus
2. Privacy Protection
3. Click the settings Gear icon (lower left)
4.  Anti-Banner
5. Websites with Allowed Banners
6. +Add www.pandora.com
7. Okay and Save

[AlyssaPandora]

Thanks so much for providing that tip for Kaspersky 21, @dayviewing. This will be helpful other community members experiencing this. Hope to see you around the community space more often. 🎧

[morgad4]

Me too Ug!

[blue558]

Please get my adblocker off please

[TannerPandora]

Hi @blue558 

Welcome to community! Can you tell me more about your experience?

Please keep in mind, Pandora doesn't have control over computer software installed on your computer, so we're not able to make any changes on your behalf.

If you're running into an issue with an ad blocker can you let me know if you're running into an error message? If so, what does it say?

[Buckeyes246]

I'm trying to access Pandora but can't.  Here's the message I receive:  We can't load media right now. This is commonly caused by overzealous ad blockers or privacy extensions. Please check that your browser extensions are not blocking our audio and refresh the page. If you continue to see this error you should contact support.

I'm using Microsoft Edge

moderator’s edit: merged comments

[Buckeyes246]

I'm using Microsoft Edge

[LeonPandora]

@Buckeyes246 Welcome to Community!

I moved your post over to this existing thread: Ad-Blocker with Free Account

Please check out the accepted solution here.

Hope this helps!  🎵

[JRF]

How can I get rid of AdBlocker so I can play Pandora & SiriusXM stations?

[LeonPandora]

@JRF Welcome to Community!

I moved your post over to this existing thread: Ad-Blocker with Free Account

You can check out the accepted solution here.

Hope this helps! 🎵