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Ad-blocker with Free Account

whocares2
Underground

I am having the same issue. Yes I have adblockers but they are turned off for all things Pandora. Everything was working up until this past weekend.

I am on 2 different Mac (Big Sur & Catalina)

I am visiting Pandora.com via Safari & Firefox (Chrome for testing)Screen Shot 2021-05-05 at 3.12.08p.png

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25 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @lil4ry. 👋

To avoid experiencing any listening issues, you can find steps on how to add Pandora to the allowlist in your ad blocker on our help page.

Hope this helps! 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)
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dayviewing
Local Performer

I have Kaspersky Internet Security 21 and this worked for me:

  1. Open Kaspersky Anti-Virtus
  2. Privacy Protection
  3. Click the settings Gear icon (lower left)
  4.  Anti-Banner
  5. Websites with Allowed Banners
  6. +Add www.pandora.com
  7. Okay and Save

AlyssaPandora
Community Manager
Community Manager

Thanks so much for providing that tip for Kaspersky 21, @dayviewing. This will be helpful other community members experiencing this. Hope to see you around the community space more often. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)
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morgad4
Local Performer

Me too Ug!

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blue558
Local Performer

Please get my adblocker off please

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TannerPandora
Moderator
Moderator

Hi @blue558 

Welcome to community! Can you tell me more about your experience?

Please keep in mind, Pandora doesn't have control over computer software installed on your computer, so we're not able to make any changes on your behalf.

If you're running into an issue with an ad blocker can you let me know if you're running into an error message? If so, what does it say?


Tanner | Community Moderator

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@PandoraSupport

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